The only good thing about this place is location.Where do I start with the bad, when we first arrived there was not toilet paper. I went to the front desk had to ask for one. Next day we leave all day came back thinking we were going to come back to a clean room new fresh sheets and clean towels. I was so wrong, again went to front desk and asked what happened they said because of covid during our stay they will not enter but if we need trash taken out and towels they will bring some up. Next day looked for housekeeping brought out our dirty towels and trash asked for new towels they didnt have any. Said they would bring it up to the room, nope never did. Basically if you want to travel you need to be prepared to clean your own room bring your own towels and trash bags because they wont do it. On our first day there was dirty socks by the fridge from previous guests. Honestly dont know what your paying for but a bed to sleep on. Even then sheets and towels we did have the first day are also stained. I would not recommend anyone to stay there, so inconvenient especially if you have children. Because of covid I would think they would do extra cleaning like other hotels. They should offer a discount for guests having to do their own cleaning and getting their own towels. By the way they also double charge you if you use a debit card which was also an inconvenience as they ended up limiting us on our spending.

Do not stay here. Blood stained sheets that are dirty as well. Theres no comforters. They dont clean the rooms. A/C unit is extremely dirty. Room smells moldy. Light switches dont work. Fridge broken. Cold water is warm. TV dont work. Looks like a janky motel with gas station makeup. And its not like it was dirt cheap either. I only expected a clean room. They barged into our room at 9:40 while we were changing telling us to check out so they could clean, but our checkout time was 11. Cool decor, but the place is not clean. The lady upfront seems nice enough, but they need more staff. Anything we wanted took forever. She also did not wear a mask at any point or time. Shower clogged. Wall mounted items are all falling off. They have soap dispensers but they were completely empty.

I want to rate it no star but it doesn’t give me the option. Got the queen room. Room is so tiny. One bedside table. Stained sheets. Crusty chair. Oh and also the rooms are connected.. there is a sealed door between our room and another room. Walked in and heard a scream from the room next door. Definitely will not stay here again and will not recommend to anyone. The mini fridge is on the floor and you can’t open the door cause it drags on the floor. My bedroom at home is way bigger than this hotel room, I’ve never been in such a small hotel room.

Bad, bad, bad experience!!!! Fist off, it took about 45 min just to check in. The light was not working at the shower room. Bed sheets were stained. Then my wife woke me up at 3 am because she had bed bug bites all over! We had to leave quick. Thank God for Marriott next door. Never again, Iris! Expecting a full refund!

This used to be a nice hotel. The room is extremely basic and as a whole, becoming obsolete in lack-luster appearance, dingy curtains, dirty carpet, pointless air-conditioning system and archaic vending machines. No cups in the room, I guess you get what you pay for.... plus 90 hold on my card? For what? Anyways. Never again.... ever!

So after doing the booking I started researching about this hotel, saw many negative comments and I even thought of canceling but end up staying and I’m glad I didn’t cancel the booking… We had a great stay.1.The room was neat and clean2.Bathroom was clean, towels were provided.3. Great location4. Friendly Staff

I booked this hotel 5 days in advance, I called and told them I would be flying in and would not arrive until around midnight. They assured me that was fine. When I arrived there was no one in the lobby to check me in, I waited for over an hour and no one ever showed up. While I was waiting I saw a bunch of uneasy questionable activity. It turned out to be a blessing in discise, because I ended up at the Hilton. DO NOT go here, this place is run down and crawling with addicts.

So they charged us almost $300 for 2nights.The AC wasnt working. The floor had stains on it. The bedside lamp had no bulb. The rest of room was poorly lit. The freezer had thick layer of frost. The room smelled like animals live in it. No trash bin. And more.To be honest, my husband checked in first and I joined him the next day. He didnt report the issues because he dint want to be that customer 🙄. I tried talking to them about it when I came in but they said that they couldnt switch the room since he didnt complain when he first came in.

Made my reservation because of misleading reviews. Upon arrival, the front desk lady made no eye contact and was more attentive to her phone and other fellow hotel employees. The room was not clean. The sheets had yellow stains. Tried using the room phone but was disconnected from the wall and there was no way to connect it back again. Called the front desk using my cellphone and told the lady about the yellow stains in the sheets. She said that the sheets were clean but stained. I told her that was unacceptable and she said she didn’t know what to do as she had only been working in the hotel for one month. Upon asking for a manager she the offered to replace the sheets or cancel my reservation with a refund. After 20 minutes of waiting for the clean sheets I opted to leave the hotel.Don’t stay there and please be honest with your reviews to avoid other families going through What I went through.

Thieves among the staff, it could had only been Leo or Jasmin, but most likely Jasmin.The workers stole my Tom Ford Grey Vetiver EDP cologne from my back pack. It was a very expensive cologne.Please be careful with the workers there. There are thieves among the workers.Im very credible. Look at my Google profile.I normally leave good reviews

Positive: Location and Price. Hotel counter staff accommodated us with downstairs room so that was nice. Negative: Broken / Missing cover and insides of Smoke Detector, (with just plastic bottom attached to ceiling. No second lock on door. Mold on shower curtain. Dark hair on shower wall.

Positive: The room was very clean and pretty. The pool was pretty and clean. Negative: The website lied. There was no breakfast. They said they would serve coffee, 9 AM the door was locked and no coffee available. Almost no towels in the bathroom, had to ask for more. To me coffee not having coffee available is completely unacceptable.

Im not sure if the remodeled 2 rooms so they could take photos and claim it is a boutique hotel. Well heres a glimpse of our stay. The front desk girls were far from friendly. There was one room Im pretty sure was being used for some adult illegal activities. The room was mind blowing. And the grounds... stunning ... not!(please see photos) *spend the money and stay somewhere else.

We certainly werent expecting luxury, but we were expecting much more than what we received. This is a max $60 / night hotel, priced at double that. The rooms have a strong, bad smell, the microwave and AC unit were broken (I will say AC was still functioning thanks to a heavy amount of duct tape, but microwave not usable), there was no coffee or tea provided despite there being a coffeemaker, there was no iron despite there being a rack for an iron, there was drawing on the walls, the bed linens were paper thin, furniture all scratched up, no lining for the shower, broken towel hanger on the back of the bathroom door, no one came to clean our room at any point, had a cockroach crawling around... not worth what we paid, and just know that it looks absolutely nothing like the pictures. Staff was friendly, but quality absolutely not where they make it seem to be online.

Dont pet the bed bugs bite because room 2017 has bed bugs and on 2018 blood stained sheets. No manager present at 3am to refund us and cant even help us find another hotel. So two families were up at 3am with two toddlers out in the cold looking for other hotels that can check us in at 3 am in the morning and end up paying more because we ended up booking two nights because its 3am and still considred a night at the hotel.

After a week of relaxation across the street at Town & Country we decided to stay another night. Sadly T&C had no rooms available. We made the drive around hotel circle and we found Hotel Iris. The outside was sad and not updated. there was a woman that seemed as she was staying at Iris for free, thanks to Newsom and his generosity. Or maybe she uses the room for work. If you know what I mean. The Room was scary. Stains on the walls, maybe someone pooped vomited or spilled something on the walls. Used tissue was stuffed back to the tissue box. Someone had a tiger in the room and let it loose because the bottom of the bed was torn and shredded. When we left, Smoking woman was still there. Three hours of smoking outside. Poor lungs! A car drove by taking pictures of all the cars that were parked outside. Not sure what that was for. We jolted out of there as fast as we could. Like a fart in the wind we were out. We didnt even fight for a refund we just wanted to be as far away as we could. Here take my wallet but please dont kill me kind of feeling.

Front desk was not friendly, due to being tired Upon walking in I was hit with a gross warm thick musky water damage smell. There were lots of little flies and other beetle type things in the room, the toilet was clogged and the phone didnt work. I wont be back.

Not goodI dont expect much when I book a room in a motel, but this one is simply charging too much for what it offers. 160$ for 1 night even its labour day weekend is just too muchMy room was clean enough, but no towels were in the room at my arrival, the TV remote control could not change any channels, one light switch is broken and unsafeA friend of mine got a room next to mine and the carpet there was ripped and stained like if someone had puked on it shortly before

Staff was friendly but, the place was totally contrary to the pictures and high reviews i saw on booking.com.My door was jamming from the outside so i had struggled getting in. There isn’t a secure lock (bolt) on the inside. There was a paper clip in place of it.I didn’t have towels in my room.The bottom of the sheets were torn up.Lastly, the place does have roaches. I saw a roach and checked out of my hotel immediately afterwards.As i said, the worker was nice but i was extremely uncomfortable staying there. will not return.

I want to say I got what I paid for but I certainly wasnt paying to wake up to roaches running all over the walls. I tried to overlook the many things wrong with this place but the roaches were way too much. Apparently not enough to be able to get a refund.

Lack of storage for clothes, broken refrigerator, bed fell off pedestal, had to ask for towels after check in, broken box mattress so you have sagging mattress. Not worth the money. I would not stay here again! Glad I only booked a two day stay.

Negative: This hotel had roaches,I saw several. Dirty linen on the bed the sheets were heavily soiled huge stains all over the sheets. Bathtub not draining while showering. Makes me question the cleanliness and the sanitizing process in this room.

If there is a no star review i will do it, we booked here knowing that we will be having a good time and peaceful rest at this hotel. First it took my husband less than an hour to get us checked in.second,that first night at i woke up with bed bugs bite all over. Which made us leave at 3am and look for a hotel that till accomodate us at that time, the hassles of looking and stressing at that time, when supposedly its a vacation. On vacation i was miserable the whole time because i was itching all over and couldnt get a good sleep. This experience was terrible, it was a nightmare.i have photos and videos to share.on top of this we have 2kids with us and 7 adults who checked in. Staff or manager was late for work 30mins advise by staff who cleans in the room then after said 15more mins to wait outside the office and we came at 9am we had to wait almost an hour to talk to them the next day to ask refund. In terms of refund we got the refund but the experience of being misserable the whole vacation is the worst! Busted light, we ask for additional towel they said they only have 2, when we were 9 including 1toddler and 1 baby. No hangers, no hair dryer..

Great location. Within 15 minutes to anywhere. Beds are ok. 5 stars for location.

I was visiting a friend, havent actually stayed there, yet, but it looks nice

This is listed as a hotel, it is not, it’s a motel. Don’t be fooled by the photos it is not as nice as it seems and way too overpriced. This place should be $60 a night no more than that. Sketchy people, rock hard pillows, questionable stains on the floor, no place to store your stuff. We got there and literally said “oh no” .

Staff was friendly enough upon arrival. The room unfortunately was close to 80 degrees when we arrived and even after turning on the AC the room did not seem to get to 70 degrees. Not a lot of accomodations for bedding in the room. My biggest issue was the smoke smell. I am pretty sure I did not choose a smoking room but the odor was pretty apparent. The hotel was close for accomodations for our event and was a reasonable price but we were not blown away by the quality.

Horrible experience, room was overbooked and they gave us no solution nor refund until the next day. Manager wouldnt answer the phone so they just left us hanging

Positive: The location was the best thing about it. Negative: The hotel was much dirtier than the pictures showed. Everything seemed run down and some of the pipes were barely connected to the walls.

Its so nice the rooms have a different picture in them I love the color purple

No towels ever delivered, no one in the office from 9pm to 9am to help with anything, no coffee in the room, no cups, no water, no working AC, exposed lightbulbs for a light, one working drawer out of the two available, no chairs, no plugs near the beds, no free wifi but wifi is automatically included so there is a charge for it not reflected in the daily rate, its a bizarre place. No hair dryer. Pool is not heated. Jacuzzi is closed (maybe always). Not enough parking places for all the rooms. Good points: clean, hot water, good mattresses, and fairly quiet. Did I mention no towels, ever?

Ugly and dirty hotel, there were cockroaches and bed bugs. Bad smell in the room and bathroom. dirty in general.I will not come back.

First time staying here it wasnt bad but best part was 3 full size

I would give this place Zero stars if I could. The pictures online are nothing like the rooms. This place is nasty. Not wroth the 300.00 we paid.. Rooms smell like smoke. The floors are dirty. There was hair on the bed sheets. My daughter found a napkin in her bed.. There was some suspicious looking stains on the curtains. Along with suspicious looking ppl hanging out in the parking lot. Pretty sure we saw a durg deal go down. The bathtub flet like your standing on a Inflatable mat or waterbed. So gross 😝. No towels in room need to get them from the office no phone in rooms. Broke down cars in parking lot. Some one was working on a car in the parking lot. As my daughter said we were catfish.

PROS:Free parking *Refrigerator & microwave in room *Could not hear neighborsEasy commute everywhereShort walk to light railClose to shoppingCONS:Limited parkingNo closets *Only 1 set of towels *Minor noise from exterior doorThe closest convenience store is the most expensive on earth.* Really influenced my rating

I absolutely love the hotel iris . I think its the best hotel in San Diego the staff are very personable, the price is very reasonable.

The bed sheets and pillows and towels smells so bad I doubt they were washed !We tried to change the room but all of them aren’t clean. And the tv is not working.

If youre a fan of GIANT FLYING ROACHES in your hotel room this is your spot. We stayed 4/17/21 and encountered 2 huge- HUGE- roaches as we turned out the lights. We got 4 rooms for our family and besides the roaches we had dirty sheets, floors not vacuumed, condom in the trash can, gunshots all night, no smoke alarms, no towels. We paid $200 a room!! Unacceptable! DO NOT STAY HERE!

Double charged my card at check in.... more bugs running along the bed than if I slept on the street near a dumpster... sleep with the light on less likely for cockroaches

Bad management, no supervisor or manager working on the weekends! Roaches and busted AC 🤮

Positive: The location was great Negative: Room was dirty, staff complained about giving us towels, multiple tv channels were unavailable. Shower curtain was ripped and stained. Bed was made incorrectly. It just wasnt a good stay

ALL the negative reviews you see on this are TRUE and my family and I encountered them all.My in laws were in the suit with the stove, fridge and what not but when we got here to check in at 3pm after having our rooms booked for weeks the room wasnt ready and was told they needed 30-1hr to clean it. After it was cleaned they enetered the room to about 5 roaches scurrying around. On top of that over on the other side of the hotel in my room, the sink leaked, the tv was BROKEN, the sheets and towels had stains. The laundry room was BROKEN. There was a homeless guy taking a poop behind one of the dumpsters in the parking lot one night. Just stay away from this place!

Its ok if ur needing a place to stay for the night

Breathing a sigh of relief. As I did not book the reservation I didnt have the correct address. Im staying across the street at one of the much nicer hotels. When I walked into the lobby 15 minutes before 3:00 (check in time) I was told my room was not ready yet. I explained that I work nights and after 2 hours sitting in the parking lot that it was time for me to get my room. The lady was rude and acted as if I was bothering her. So glad my company didnt put me there.

Room was very dirty upon checking in and the hot water went out. When I called to inquire about the problem, the lady was not very nice or helpful.

Tacky and cheap... Old everything. Never are there towels or blankets. Forget it if you need something special. Nothing works from the AC to the hot water

Positive: location Negative: Yes, lights didnt work when we walked in and it smelled! We moved rooms that had 1 less bed. That room had hair in jacuzzi and appeared to have a bed bug. So we contacted management and immediately checked out and drove back home that night! Tired upset

What kind of hotel does not do house keeping called front office they advised I could go pick up toilet paper from the front desk, dead cockaroaches and spiders on the floor from day 1 seen cops here everyday

Clean, quiet n safe place with many accessible restruants n stores nearby.

Stay away from this hotel. I spent a total of 20 minutes in my room (while I was booking another hotel). The pictures on Expedia look far too nice compared to the real condition of the rooms. When I got there the front dest gentleman told me my room was being cleaned and it would take 20 mins. I waited in the parking lot and after 20 minutes I walked in my room and noticed a strong cigarette smell. I then noticed my bed sheets had burnt holes on them and also noticed the art on the walls were graffitied with blue marker. I didnt even bother to complain because I just knew all the rooms were in the same condition. I booked another hotel and called it a loss.The hotel was overpriced compared to the condition it was in.P.S: While I was walking out I noticed a lot of sketchy people hanging outside their rooms. I feel these people rent these rooms for extended stays so they wont be homeless.

So, I’ve been looking at this place for awhile now for their jacuzzi suite... I only stayed for 2.5 hours, this place is not what I thought it’d be. My bad for not reading reviews and just going off of a friend’s recommendation, but this place is just kinda gross. When I checked-in I read a sign at the desk saying, “Smell that fresh air? It’s our smoke-free rooms.” As soon as I walk in my room, it reeks of weed; which living in California I can ignore. What I can’t ignore is the amounts of different hair everywhere, from my bed and sheets to the jacuzzi itself. One of the lamp lights didn’t work, and I laughed when the jacuzzi handle came off in my hand. I just gave my keys back and called my loss on $176...

If I can give it 0 stars I would! This place is disgusting! It smells terrible and the carpet is super dirty we didnt even stay we left to a different hotel right away. I got a head ache from being in there 5 mins. Disgusting dont waste your money here

This is more of a hotel room that get’s rented by the hour. When we arrived, one of the rooms was being raided by the police....the room smelled like cheap perfume and cigarette smoke. The jacuzzi tub had hair in it. The moment I set foot in the room...I turned around and walked out. Luckily the woman at the front desk was understanding and refunded our payment. She even called a nearby hotel that was cleaner. This place is exactly the kind of hotel you want to avoid.

First room filled up with smoke after we tried to turn on the air conditioning. Staff seemed irritated we asked to change rooms then the next day we asked for more towels an again she seemed irritated we were asking for towels... stained sheets an towels. Prolly will never stay here again. Super8 next door is always cheaper yet nicer

Me and my fiancé got the room thinking we were going to have a nice romantic night, the bathtub was dirty, the place was a huge disappointment by the time we went to go lay down we found out there was a lot of giant bed bugs or ticks on the bed it looked like they’ve been breeding on the pillows, my fiancé felt some on her so did I, she is also pregnant. We did not stay there the night we got a different hotel . The following morning I tried to get a refund and some lady told me no because I used the bathtub and said she’ll refund me 20% which is bs . I want a full refund . This place is disgusting.

Read the reviews before I booked. Most are pretty honest. Others questionable. The one thing I agree with 100 percent is the staff. They are awesome. Very nice and welcoming. Especially, the GM very nice lady(forgot her name). Only complaints, the room was way smaller than I expected seemed more like a motel room than a hotel room. My room looked like it hadnt been touched in about a couple of weeks or days. Towels were limited when I checked in, Front desk told me when I first checked in that I could call for some more. Due to current events and short staff this was to be expected. All and all this place was pleasant and ill will be booking here again!

Room reeked of an awful smell. I had to buy air freshener to get of the smell. The sheets were dirty and gave you the feeling of bacteria crawling on you. Overall, worst place I’ve ever stayed at. I can’t believe I’m here for two more nights.

Positive: leaving Negative: creepy wall art of a womans face right next to the bed. awkward chairs nailed to wall for storage, roaches on bathroom counter.

We found BED BUGS on pillows and we had to leave on the middle of the nightPlease do not waste your money hereEverything is so old and dirty!!

11 pm and just arrived to find out the hotel has overbooked over 25 customers including my two paid rooms and the front desk assistance wont fix anything and apparently the manager is sleeping and wont answer the phone

Checked in and walked out the room and checked out !!! Don’t come here they stink bad

Nice big and Spacey clean

Disgusting, there was bed bugs all over the pillows. Go somewhere else

Horrible ! Some frustrated Espie tries to Rob guests ...! She is horrible mean and GREEDY and RUDE !Horrible experience because of her never will come back !Not recommend to any humans only rats can maybe stay there !And HUGE holes in walls and nothing working ! DISGUSTING!

Our room was spacious, however our floor was dirty. My toddler took his socks off 5 minutes later his feet were black. The tile is gray charcoal, so they can get away with not mopping or sweeping!Our phone didn’t work, there was hair on the bathroom walls & dusty tables. A lot to be desired.

The entire staff, especially the manager, was incredibly friendly and helpful! The atmosphere is cheerful and quite and the rooms are comfortable for sure! Hotel Iris is definitely my new spot to relax and enjoy myself :)

Just checked out and I left with a smile on my face. Checking in and out was super easy and the staff was so nice and personable and even gave us breakfast recommendations. Room was clean, stocked with towels and mini toiletries, and we enjoyed the purple decorations. Overall, perfect for our one night stay in San Diego!

Nice n quite not to much traffic noise

Absolutely horrible! The room was super dirty and disgusting, and as a guest I expected it to be a little more... more! One star

Decent for the price. Free parking on site. Good place to stay for one night on a budget. Staff was nice. Rooms were fairly clean. As others noted the carpet was a little dirty. I wouldn’t stay a week here but a night is fine.

Friendly service, good location

I would give zero stars if I could. The nightmare I am now experiencing with this hotel is beyond belief. During our 2 day stay we noticed:-Sheets had stains, either coffee or old blood.-Dried god-knows-what on the mouth/chin of the weird face mural on the wall-Towels had a black handprint/red rusty marks on them, so we had to go buy towels-Heated up pizza in microwave, roach crawls out after it was cooked, we immediately go to the office and report it. Would not switch us rooms, clerk was disinterested, and was no help other than offering to remove “daily service fees”(A whopping $11). I told her we were leaving for the day and I asked that housekeeping cleans the pizza out of the microwave and the fridge in case there were more roaches. We return from the beach around 6-7PM, microwave is still sitting open with pizza inside, so no one had been in the room all day.Went to check out around 11AM- “daily service fees” had not been removed from our bill, I explained what happened with our room and that we left the pizza in the microwave since housekeeping failed to clean it the day before. After returning home I opened a dispute with my bank. The Hotel didn’t want to be of help, so I figured the bank would help, but a month later my bank denied the dispute, so I let it go. A month after that, my friend, who was just a guest and had no financial responsibility for the room, received collection notice for the room. I was able to provide detailed proof that I paid for this room and they are still trying to come after me. BEWARE, STAY AWAY. Youd be better off sleeping in the car.

I have to say I was a bit disappointed in the room quality at Hotel Iris. They must know their camera angles because the room felt no where near as nice as the pictures portrayed. My girlfriend and I stayed in the Jacuzzi suite for our anniversary and we both agreed that the jacuzzi was the only thing going for this place. The room left lots to be desired in terms of quality and definitely felt like you were in a motel. Had it not been for the jacuzzi in the room I would have been sorely disappointed. The bed was not very comfortable and the walls were thin.However, the customer service from the staff was excellent. Upon arrival my Gf and I found the room to smell of smoke and the hotel staff took responsibility and made sure we were taken care of. Julio, Gina, and Leo were all great and made sure we were properly taken care of during our stay.I would recommend Hotel Iris if you are needing to stay in a central location in SD and are not going to be in the room often. For the price of stay, dont expect a 4 star hotel or anything near that because youre not paying for that.

Had blackouts a couple of times in my short stay. Then the staff were not responsive to fixing it. There is very little noise insulation between the rooms. On top of that its right next to the highway. Also the rooms are very cramped. Good thing is that at least they have a fridge and a microwave in their rooms.

There are plenty of chain hotels in the near by area, I suggest you stay in one of those other options. Cheap rent by the hour or month motel style building and sub-par pool/ jacuzzi area. My original room was not cleaned upon arriving, the front desk was polite about it and moved us to another room, but this one still had the same old building/previously smoked-in smell. They are unclear with their rates through third parties and additional charges pop up when you check in. Although they agreed to waiver these, the charge still showed up on my credit statement the next month. When I called back to ask about it the manager FB was not only telling me this wasnt her problem but a problem she wasnt made aware of there for could not help me with and that I would have to call to complain to the third party I booked with. Thats not how banks work, the charge came from their hotel directly, therefor thats who you call to clear up an unauthorized charge.

I really liked this hotel and would totally stay there again. Loved the decor-- the purple accent walls, all the little extra touches. The room was big and very clean, and the light in the bathroom was super flattering. I loved that there were two desk AND a bench. I really liked the two chairs attached to the wall instead of a closet. I thought it was creative and cute and much more practical and useful than an actual closet. That said, there were some cons too. The beds were not very comfortable, and the towels were small and scratchy. But, in my opinion, the positives far outweighed the negatives.

The hot tub was amazing the water was hot and remained hot. The 3 stars is for dirty pillow case no towels available in the room and no cups either.

Very nice hotel in great location. Our room was quite small but who cares really. We spent little time there anyway. The staff was easy and nice and our booking included parking in a nearby garage. Simple and effective. We got a nice deal as well, so we are very happy with our stay

I wasnt expecting much from the price but we ended up staying here for two nights since it was nice. The rooms were large and a close drive to many places. The staff was nice and you could tell that they really care about their property. I would definitely recommend this. Plus it was only a few minutes drive from the San Diego airport, about a 10 minute drive into downtown and a $7 Uber ride to the mall and restaurants like Stacked.

Loved staying here! The staff was so friendly and made my trip enjoyable. The hotel is near everything! Plenty of great restaurants and shops near by. I would recommend staying here.

Sad. The room was clean but thats about the only nice thing that I can say. Dont get me wrong. Its not bad but you have to pay a $5 daily resort fee when there isnt any resort. The heated pool IS NOT HEATED! Our room has a HUGE floor to ceiling print of a face. Creepy. The refrigerator is rusty. There is no closet. No dresser. Only 1 bedside table. There are folding chairs bolted to the wall as decoration or perhaps as a shelf? Very unlikely to return. We had high hopes.

We booked the room for 3 nights and only stayed for 2; but they still charged me for the 3rd. The location was not horrible but I did not feel the safest walking to my car in the evening. The room was decently clean; a couple of stains on the carpets. The bathroom was clean but very small. Also they had chairs hanging on the wall? I guess that was a decoration. The reason I gave the room 1 star was because the bed! We were so uncomfortable. The second night we bought pillows from Wal-Mart hoping to get a bit more support but by the morning, I had a horrible backache. The plus side to the room was the mini fridge. Hope this helps!

You should better close the hotel.It doesn’t make any sense charging $120 for a room that should be $0.You collect around $70k on a Saturday night.There should exist regulations to stop hotels like you making easy money.Towels old and dirty, sheets old and dirty, blankets very very old and suppose dirty.Cleanness y general terrible.

Location/appearance are deceiving. This hotel is an amazing value at the price. Room was well kept and service was great. Had an issue with the key card reader but it was handled lightning fast. Side note-the artwork on the wall is strange, but by no means a deal breaker.

This a wonderful hotel! Military and pet friendly! Great staff! Rooms are so pretty! I love this place! Recommend big time for anyone coming in to San Diego. The only thing I wish is they had breakfast other then that love this place!!!!!

This is the second time Ive stayed here, as I was taking a class in San Diego. I really didnt want to spring for a room to take a 4-hour class each time, but the rates are so reasonable and the rooms are all clean and comfortable, so I cant resist. Parking was full due to construction, but there was an adjacent overflow lot that was very convenient. Charles was helpful with my late check-in and I was upgraded to a king sized room.I also had a fridge and microwave, which makes it easy to store my healthy salads and shakes that I brought along.I would highly recommend this hotel as the front desk is very professional friendly every time.

Everything was simple and efficient. Housekeeping did a good job.I appreciated the iron/ironing board - I was visiting San Diego to attend a wedding.The parking, possibly because of the construction going on behind the Inn, was a bit dicey but the manager/clerk quickly recognized the challenge and found space so it worked out.Great value.

Bad service... that’s if u get service... dirty rooms... bugs and spiders everywhere... the male Receptionist didn’t give us his name .. tall man wears glasses black and gray hair in his late 40s has bad attitude.. worked on 6/3/2019 night shift until the morning...zero customer services... hung up the phone on me while I was asking for cleaning up the room and service sine I was there for 2nights and no one entered the room to clean.... The room phone doesn’t work..had to call from my cellphone and when I called the lobby clerk working this night he hung up on me... I walked to the lobby to get the room cleaned and towels

CLEAN rooms. Great staging to tour and play in the city. Great Lyft response. Rates lower than other hotels in area. Rooms are mild retro but modern. Freshly painted.

Somewhat small rooms but I stayed in the room with a hot tub and the tub was a very pleasant experience. The rooms are nicely designed and the receptionist is very helpful. Only issue was with the cards. I placed them near my phone and the magnetic strip was deactivated so that maybe troublesome if you accidentally deactivate the card.

Enjoyed one night at thos great place. A perfect location for a layover nicely sized rooms. Good access to get out and about around San Diego and a fair value for your bucks. We licked the way the rooms are made (modern, clean, fresh) and believe its among the best places for that price. Obviously less of a long-term place...

We were very pleased with the hotel for the most part. The room was pleasant and clean. The bed was comfortable. Lighting was bright enough. Location was excellent for sightseeing in San Diego. The parking was sometimes an issue. One night we came in late and every space was taken! We finally parked on the verge next to the construction site by bumping over the curb--not a pleasant time. Perhaps a few less rooms should be rented while the construction is going on so you actually have parking spaces for everyone! Another improvement from our perspective would be to take the room nearest the lobby and turn it into a dining area. In the colder months your breakfast tends to cool off before you get to your room to eat!

Hotel Iris was pleasantly surprising. The room was very clean and the jacuzzi tub was very large and worked well. Hotel parking was great and I parked right outside of my room, and the rate for the room was much lower than hotels in the immediate area, and the rooms were just as nice as what you get in a big name Hotel.

The room wasnt clean, the beds were not comfortable, there was water leaking in the bathroom and we didnt get any towels on the second day. This is one of the worst hotels Ive ever been.

Great room. It was clean, spacious and comfortable. Staff was accommodating and nice. They were having some restyling of the facilities, so there was not much parking, but the Front Desk was able to guide me to where I could park. Id like just to point out you should look at the details after refurbishing (like the carpet skirting near the bathroom, it was detached and pointy) and take care of them. Other than that, all good, thanks!

You get what you pay for in hotels. This one cut a lot of strange corners to look nice but still be inexpensive. It has been remodeled recently--maybe very recently based on other reviews. Tile grout in the shower is already falling out. Our door didnt quite fit the frame, with a gap large enough to see outside. Towels are rough and just barely long enough to wrap around my 34 waist. The curtains do not block light very well. With a corridor light near our room, the light through the curtain was enough to see fairly clearly throughout the room at night. And you cant remodel your way out of having an old building. We had one of the farthest rooms you can get from I-8 but we heard it very clearly. And the bed was on wheels on a tile floor. So be ready to move around! Most of these are little things, but I would rather have an older TV if it meant large fluffy towels and a properly fitting door.BUT, this is a nice hotel overall. Great price and within 15 minutes of everything we wanted to do in San Diego: beaches, the zoo, downtown restaurants. Staff was very friendly and helpful. Free parking, and we never had a problem parking close to our room. The kitchen is nice, but only minimally stocked. If you plan to cook, bring your own stuff. If you just want to do cereal or something, youre good to go. My family played so much we really used the room to sleep, so overall it was really good and a great price.

Great Hotel. Located with all the rest, its pretty close to the zoo, and downtown San Diego. The problem is the access is rather complicated, because of the way the highway is built, the offramp is like a mile or more away than the hotel, but the exit is quick.They have policy of not giving more than 4 towels to each room (understandable given how people generally take them), but since we were 4 + an infant we needed 5, so we had to make with 4.The room was great, clearly just renovated. The area is quiet and safe, and restaurants are located really close.

We stayed here for a week for a family vacation and it was great. Our room was clean and had everything that we needed for the week. My kids loved the pool they swam everyday. The hot tub was not hot enough for me but it was clean and there were other people that really enjoyed it. The staff was very pleasant and answered any questions that I had. They did require a $100.00 deposit, it was returned to me in full when I checked out. We had a wonderful time here and would stay again.

Did not even get a chance to check in! A hotel resident spit on our windshield as we pulled into the hotel and made obscene gestures then walked away. We cancelled our reservations and left imediately.

This is what the bedroom look like when we open the door