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2 Wheel Safety Training
3137 Diablo Ave, Hayward, CA 94545, United States
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2 Wheel Safety Training

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Ch
Review №1

Okay so Ive been riding on and off for almost thirty years both dirt and street. I thought I didnt need this course and was trying to take the one day course for a cert. Im glad I took the full beginning course. These guys rock and make the day go by fast. I learned much more than I thought I would and Im sure its going to help on the road. My attitude is quite different now thanks to Chris and Dave. Great class and thank you for flunking out those that are not ready. Lets keep the roads safe! Hope to see you in Yosemite soon!

Jo
Review №2

Great people - friendly, helpful,, committed. Highly recommended.

St
Review №3

By far, and without a doubt, the LEAST professional riding courses Ive ever taken in my ENTIRE life. (Ive taken motorcycle classes in Tacoma, Washington, been riding in Australia, and Hawaii, and was hoping to take and pass my CA riding class so that I could learn the rules of the road for California as well as acquire my license).Now, the riding portion itself on the range, not the most professional, but still, not the worse. 2 instructors attempting to scream over the sound of running bikes while wearing masks (megaphone guys, they arent that expensive).The worst part though, hands down and second to none, would be the instruction portion taught by Joi M Davis.To start, when signing up, youre informed that youll receive a zoom invite 24 hours prior to the meeting (fear not, shes sends it out to you 1 hour and 20 minutes before the class is intended to start). Next, she had the audacity to say that no bathroom breaks would be allowed (where as the other instructors had no problems with letting students put a coffee cup up as a status or going black for a minute to go to the restroom), but, the very worst of all, was the fact that, WHILE WE WERE SETTING UP THE CONNECTION BEFORE CLASS STARTED she kicked students out of the class.Students that paid good money to be in the class (who are trying to coordinate the technical challenges of having to suddenly do motorcycle classes online and not in person) are not only kicked out, but when asked for a number to an office to coordinate this further or get a refund, she became unresponsive and ignored the number to her that was sent out prior to the class. (Literally a number that worked prior to class, suddenly starts sending all call to voicemail right away)Now, if all that wasnt bad enough, a student is unable to proceed to the second day of riding without this class. So, not only are you not able to proceed, but you now have to rearrange your future schedule to try and coordinate a NEW time months in the future to try and finish the second portion.If you have the chance, the desire, and the money, PLEASE PLEASE PLEASE spend your money on a different set of instructors somewhere else; these ones just arent worth it.Cheers,Stephen D. MarlowAttached is a photo of the email that arrived 1 hour and 18 minutes before the class was supposed to start, and the second is a photo after being kicked for connection issue (whereas in the notes it clearly says you have 5 minutes to try reconnecting and I wasnt even given 1 minute-not that I lost the connection at all)EDIT TO THE OWNER:What are you talking about? I followed all the rules as stated and produced on your website and followed them well. Your overzealous instructor kicked me from a zoom class. Lastly, I appreciate the response on here where you attempt to make it look like Im at fault, whereas on yelp reviews you left a note asking me to contact the office so you can make things right. A bit of mixed messaging there.

Xi
Review №4

This is by far, the worst experience I have ever had in my life. They basically just STOLE the $350 from me. PLEASE PLEASE PLEASE choose another business for motorcycle training.I was registered for a three day course, where class session was done in Zoom. I did not receive any email with the Zoom link, and called the office phone number, which directly went to the voice mail. And when the class started, I try to search the Zoom link in my email, and finally found it in the spam. It took me some time to set up the Zoom (I have not used the Zoom before). And by the time I finally able to connect to the Zoom meeting and waiting for permission to join, the instructor simply kicked me out, and I cannot join again because Zoom said You were previously removed. I had to use my phone to setup the Zoom again, and try to connect the second time. This time, the instructor let me in, but he sent me a chat in Zoom said that I was too late, he had to kick me out, and asked me to call the office the next day to reschedule. I thought fine, I will just reschedule.The next day, I called the office, it still went to the voice mail directly. I called several time and had to leave a message and wait for the call back. When I finally get into the call with a lady, she told me that I was late and I had to pay additional $200 to reschedule, and she did not care about any issue I had with Zoom.Now, the worst part is, I want to continue my current course (two sessions on the weekend), but she said that I could not take the following course since I was late for the first one. It is ridiculous, I paid $350, and I cannot attend any of the course just because I was late for the first Zoom class. I had the Motorcycle Permit from DMV, and is legal to drive, so why the hell I cannot attend the range course in the following session, which I paid for.In addition, she mentioned in the phone that there were other students on the list that had the same issue as me. Clearly, people are having issue with the Zoom class, and it is understanble during this Covid time. Instead of showing care for people, they just want to RIP the MONEY from you, and kick the student out of the class to get free money. $350 is not a small amount, especially in this covid situation. The least you could do is to help students reschedule, but they are trying to rip extra $200 out of you.In the end, I just spent $350 for NOTHING!!! WORST EXPERIENCE EVER!!

Br
Review №5

Great class! Before the class Ive never ridden any kind of motorcycle. The instructor were were very friendly and helpful. Gave me the skills and confidence to go out riding by myself in traffic. Would highly recommend to anyone. I will be back for the intermediate class I am couple months.

Hu
Review №6

So, I took the 2 day course just over the last two days. It was at the Mission College location in Santa Clara. Only after I registered did I read the reviews and like you I freaked out a little. But now I give them a solid 4 stars (4.5 if that were possible).I had three great instructors - Joe, Omar and Alvin. Joe is kinda like a hippie cowboy. Refreshingly old school SF. Very positive and helpful and really the guy you want to hop you learn at the very beginning. I think a little hands off on the course.Omar - a younger fellow, also very helpful, funny and again a great teacher for newbies.Alvin - also a great teacher, but a different kind. He seems like a great advanced teacher. I had him both in class and for the riding exercises. In class he gave a lot of extra info that was very insightful, but a little confusing. I feel like it would have made more sense after I 3 months or so. On the course, he was almost exactly what you need on the second day. Someone who gives individualized and applicable feedback.I would definitely take a course with these guys again. Maybe in a few months after I buy a bike.The only thing holding this back was there were just a couple too many riders. So it made it a little full and hard to really push my skills. Some people were too slow (though thats better than too fast).Also, my one big concern is that you have to sign a waiver. Which makes sense, riding. Motorcycle is dangerous. But theres one clause that states that you wont sue even in case of their negligence. When I saw that I almost canceled right then and there.In the end all was fine, but that one aspect was disconcerting. Otherwise A+

J
Review №7

I honestly do not get the lousy reviews. The courses was very straightforward and the teachers were excellent. In fact, the teachers did everything they could to ensure that that students passed the course. Believe me this is no small thing given that some of the folks who started the course would not have been safe to ride a bicycle. I use what I learned in this course every time I ride my motorcycle. The focus on safety was very important given that riding a motorcycle safely is one hell of a lot more technical than I had imagined based on riding a dirt bike 30 year ago. For those who cant pass the written test, I am not sure what to say. They work so damn hard to get the material across you just must be hopeless at taking any kind of written test. All of the instructors were fantastic. Highly recommended.

D
Review №8

Prior to taking the training, I had only ever been a passenger when I was a kid. By the end of the first day (I took the 2 day course), I was confident in my ability to use a clutch. The instructors were very accomodating and concerned about our safety as they knew we may be riding on public roads soon. I signed up for extra ride time since the course was a little crowded due to slower riders. I had a great time :)

Ab
Review №9

I was 15 minutes late for the first class, and they didnt allow me to attend the course. So I lost $258 for nothing. I already have a driving license and have been driving for some years.I just wanted to attend and learn something new. I am pretty sure this kind of places just tries to find the smallest of excuse to either fail you and earn more money.

Jo
Review №10

Took the course at Mission College. If you see reviews about people getting booted from course or having to pay again to retake the course it is at fault of the student. From day 0 when you register the rules, DRESS CODE, emphasis on being on time is there. I had an amazing time during this course and can tell you it is easy to spot a driver who took this course and actually practices the safety techniques they teach. I feel 110% more confident being on the road. Those who have been driving for long periods of time or just trying to get the M1 endorsement tend not to do well since they think(and may be in some aspects) more knowledgeable than the instructors. I had great instructors who took time to answer every possible question and stayed after class a few minutes longer to help others. Worth the money. PAY ATTENTION, DONT BE A KNOW IT ALL! GO IN WITH A BLANK MIND.

Pr
Review №11

Great course! I am new rider with zero experience and dont even know how to drive a stick shift. I took the 3 day course. The first day, the instructor go over safety, gear and increasing your road awareness. Second day is course and class. Third day is all course with the skills evaluation towards the end of the class. I had great instructors. They have the ability to train all ranges of experiences! I took an extra hour of ERT to get more comfortable with riding. It was worth the money as it is a smaller group and the instructor will focus on something you want to improve. Shoutout to the instructors! Great range of different teaching styles that fit me perfectly.

Fa
Review №12

First day, excellent a lot of info. Second day. Riding was good. However, motorcycle speedometer was broken I told instructor when they told me to go faster about 15-20. How could I know if it was broken. I asked to switch motorcycle. It was denied and of course it is always a good reason from the instructor to tell you NO!Third day and last. New instructors, little feedback or nothing at all, I guess they were worry about smoke break! Yes smoke break! I pointed out about the speedometer again because they told me to go faster than 10 mph. How would I know if speedometer was broken. Training time I think it was good because I did not have any feedback. Even when I asked I was told that I was doing well.About the test. I did not pass the riding test, 96% written test, so lost my money. Need more practice. How where. 75 to retake it. Ummm It I should not be charged anything. About half group did not pass. You should have a riding practice only 4_5 hours at least. Eight hours at the riding class sound a lot but remember there are 12 more people also trying to learn. It is better to practice and Go to DMV and save money. I agreed with Alexander.

An
Review №13

Took the course at gavilan college. Totally worth it ! Adrienne and Dave are very good at making you overcome your fear and become confident about riding !

Al
Review №14

Worst business ever seen in Bay Area. All their rules are aimed to kick you out of the class or gain additional charges. If you need waiver - go and get if from other school for same price there at least 3 other places without those strange policies.At Mission College they dont have their own parking so you have to pay or will get a 35$ ticket.If you will be late no matter why - they will ask you contact office, and office will just ignore you and you will not be able to reschedule you class, so you will waste you 300$.If staff will not like your sneakers - again, you will waste 300$.Bikes which they offer for ranges - crap with worn clutch / brakes.Best option is to go to DMV lot on weekend. Practice for 30 minutes. Pass driving test. Save 300$ for better gear. Tell a friend.

Br
Review №15

This is the worst run school I have ever been to. I have paid the full tuition twice and still have not completed the class. The first time I had a migraine and they would not let me reschedule without paying the full tuition again I wanted to take the second day class anyway just to learn they would not let me even though I paid for it. So I paid the full price again. I showed up at 7:30 and they told me that my sdpot had been taken. After complaining they let me stay. I have ridden motorcycles for 25 years. The first day it was pouring rain I figured they would not have us ride in the rain but they did. We were forced to do simple things that someone who had never seen a motorcycle do for hours in the pouring rain and freezing cold. 2 of the students were having a lot of trouble and only needed someone to spend 5 minutes of one on one time with. The instructors let them struggle, I could not take it anymore so I asked if I could help them because I could do it, and they were struggling. Their response was no that is what we are here for. Sure enough both students ended up giving up and quitting. Witch is sad because they will most likely never try again to ride a motorcycle. After hours of not learning anything new and being completely soaked and frozen, class ended. I went home tried to warm up drank Theraflu and went to bed. At 6 in the morning the next day I was sick as hell, but I got up and got to the class by 8am. The instructor would not let me take the class. So now I have paid in full two times for the class and all I got out of it was an illness and doctor bills. If they tell me I have to pay for the class in full for the last day I will be really upset

Jo
Review №16

A fun experience and the instructors were nice at Gavilan college. Just be sure to be on time, it even says that you should be 15 minutes early. Was riding on the black honda crf 230m, very fun bike. One of the bikes that my friend was riding on had a broken speedometer so he couldnt tell the mph he was going but wasnt a big deal. Also make sure you have the proper riding gear.

Mi
Review №17

Fantastic spot to get your M1 training and Intermediate & Advanced training!

Da
Review №18

Lisa was an amazing teacher and gave me a lot of tips to be a better rider. Defiantly coming back for the intermediate course later!

Ch
Review №19

Sent an email for pricing and availability, or where to look on website for such information.No response yet. :(

Av
Review №20

Could you please update the phone number, its not working.

Information
19 Photos
20 Comments
3.4 Rating
  • Address:3137 Diablo Ave, Hayward, CA 94545, United States
  • Site:http://2wheelsafety.com/
  • Phone:+1 510-784-8978
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Categories
  • Driving school
  • School
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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