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Staples
510 N 11th Ave, Hanford, CA 93230, United States
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Staples

Comments
Ri
Review №1

Very helpful need anything the people there will help you with anything, you are looking for

Be
Review №2

The young lady with jet black hair that was a cashier today needs to learn how to interact with customers. She was rude not just once but two time to us.

Ja
Review №3

FedEx website states this location should accept ground packages. Person working counter said I could not drop off a pre-labeled ground package and sent me to Walgreens instead.

Iv
Review №4

One of the few Staples still in existence. Great offers on student desks and chairs.

Ri
Review №5

Got help from T J, excellent help, good 👍job, gave me the help when Wal Mart just ignored me.

An
Review №6

Excellent customer service here!!!Management should be proud of the way they train their employees. Very helpful at helping you find what you are looking for.A+ rating

nl
Review №7

Went to ship a package, but they were not able to accept it. Despite all that, they did help me get my label printed and my box sealed properly. Five stars for not being able to get the main thing accomplished you ask? They went out of their way to ensure that I didnt have an issue with it, and even gave me directions to where I could complete the job I needed.

ja
Review №8

Great place to get all the offices supplies you need

Lu
Review №9

What a nice change of pace. Its been a while since Ive been in my local Staples and mostly due to the poor customer service. It was nice to be welcomed and appreciated. Any questions I might have had were answered by very knowledgable and friendly staff. Well done

De
Review №10

I went to staples looking for a legal document form. I asked one of the sales people where I could find it. The sales clerk walked me all the way to the section and tried her hardest to find the firm I was looking for. Unfortunately they do not have the exact form I needed but she was amazingI am sorry I did not get her name. She deserves a big pat on the back from management. Thank you.

Ti
Review №11

I walked up to the counter and asked for the email to send my document for printing. They wouldnt give it to me. I stood in line for a half hour. I said I just need 2 pages printed. They tell me to email my document and stand aside. They start printing the documents for the guy behind me first. They told me to wait for the return email number to be printed and go print it on a self serve printer. Went to the self serve printer and its out of order. They then yell over to me, How many pages did you want printed? Then after 40 minutes when they hand me my 2 pages they have to ask the guy who was behind me in line to step away from the card reader so I can pay. Manager if your reading this you need to hire more full time employees to work the printing area and a full time technician to fix your printers and keep your systems up. Every single time I have been here the system or printers are down.

La
Review №12

I went for copies

Ja
Review №13

I hate going to this business and seeing numerous people walk around asking you need help but when you want to check out there is only one cashier with a huge line. The store is horribly organized. They have computer mouses on wall shelve and cheaper mouses on another shelf.

Al
Review №14

The tech gal heaven was absolutely great and so was Chad thank you very much

Ma
Review №15

The place is very clean and well kept! The customer service is great.

Re
Review №16

When we entered the store I asked the young man behind the cash register where the ink cartridges were located. He said something that I couldnt make out and I asked him again but he was too busy flirting with a young female so I asked him again. He condescendingly pointed in the direction I should travel.I then Had to search the store just to find someone to assist me in getting the correct ink cartridge. I told him the model number and he looked in the book, walked down the aisle, pointed at the package and walked off without so much as is there anything else? By this time though, had he asked, I had already made up my mind to say NO Thank You.I went to check out and the first young man Id encountered and asked directions, was now engaged in a conversation on the stores telephone and was too busy to even say Ill be right with you. I stood there waiting for a few moments, probably about 2 or 3 minutes, but it seemed like forever. By this time other people were standing in line too. I finally made a comment and a few seconds later he said good-bye and hung up. I paid for my purchase and was told to have a nice day...After I got home (which by the way is 50 miles from the store) and went to install my new cartridge(s) I found that even though the packaging says its for the HP Deskjet 3520 its not the correct cartridge. My printer/copier takes three (3) individual color cartridges and the contents are just one large cartridge.I will only go back to the Hanford store one more time.

Al
Review №17

They were extremely helpful even though I couldnt figure out how to send one of my emails so they could print it off for me they tried and tried and tried and then the one email that I did managed to get to go through they gave me for free just because she could tell how frustrated I was very friendly very helpful staff

Sh
Review №18

Found one of two items I was looking for today. Im not sure where the focus is going with Staples. I guess they will be known as Staples/Snacks & Crafts soon!

Ja
Review №19

Nice store, free of stock in the aisles. Staff very friendly. Prices ok, can purchase most items on line, Amazon, for less. Hope they survive.

19
Review №20

Great service, very professional and always a clean environment. Good prices.

Da
Review №21

Staples always has available copy machines fax machines and always has good service I have been using them for years great job Staples

Jo
Review №22

The literal worst Staples in existence. Stay AWAY!The customer service is awful. So awful!! We went in to use their new promotional fix water damage to your phone thing that they are heavily promoting (TL:DR - it did not work, and they tried to take MORE money from me, rather than giving us our money back!) - first of all, NO ONE was around. It took 10 minutes for us to find ANY associates in the store.Did I mention that there were no customers in the store? Not a single one, but me!What were they doing? In the back smoking weed? Who knows! Seriously. 10 minutes and no one. Eventually we got the thing going - they did not know how to work it. It has step by step directions, WRITTEN ON THE BOX. And they didnt know how to work it.Then, get this, my phone is still broken. After I paid the $69. They asked me then to pay another $50 to send it to their lab who the heck knows where... Yeah, right.Anyways, after politely refusing, they tell me, sorry, too bad it didnt work, have a nice day and start to walk away. Um, no. The promotion clearly states, if it doesnt work, I dont have to pay. I want my $69 back. The guy had to call his manager, because he said the promotion was wrong and I wasnt going to get my money. Then, he took down all the stuff that said youd get your money back. After I made it clear I wasnt going to stand for that, they relented and gave me my money back, but they still took down the promotional material that was plastered all around saying youd get your money back - clearly, they are trying to be shady!BUYER BEWARE! DO NOT GO TO THIS STAPLES! EVER! They will cheat you if they can, and they will not give you ANYTHING resembling good customer service!!

An
Review №23

Thanks for having somebody right there by the copy machines willing to help 😍

Ro
Review №24

Great place. A little pricey. Fabulous staff.

Mi
Review №25

Very good. They help me with questions I haved about transferring data from my phone to my computer.

Ma
Review №26

Nice place to go to get your PC supplies at.

Gl
Review №27

Nice store, nice help. Good selection.

Je
Review №28

Very well organized. Needs more adult coloring books.

We
Review №29

Always helpful, wide variety of things for office and school, and decent looking store.

Pe
Review №30

Staff are always friendly and helpful. Prices are sometimes a little high but theres always a way to find a discount.

Tr
Review №31

Greeat service, Computer Tec Heaven was Very helpfull,

Vi
Review №32

Clean, great customer service and a good collection of office supplies. Definitely recommend.

Su
Review №33

THE COPY CENTER ASSOCIATE ALEX IS GREAT ! SHES AWESONDHIRE MORE PEOPLE LIKE HER !!THANK U FOR UR HELP !

Ha
Review №34

Tell me what I wanted all right but nobody helped me either

Ha
Review №35

The employees are very helpful, I use the print and copy department a lot and they always go above and beyond to help. The prices are great and I got my banner in an hour.

Sh
Review №36

Very nice at copy counter and at checkout. THANK YOU 😇🙏

Mr
Review №37

Great products and the best service,If youre looking to get something printed or just help in general, ask for Chad in the print/copies department, he is the best! Thank you Chad for all your help as always!

sn
Review №38

Um. Need more up to date tech. Others then that wounderfull.

To
Review №39

Walked in and i was greeted by employee. I was looking for something specific. She was working the register so she sent me to the right isle & had a floor tech help me. They helped me out & were courtious. I like tge store & do all my printing & faxes thru them.

L
Review №40

The times I went shopping at staples I always noticed a male who I thought was just a staples sales associate almost breaking his neck by looking down at his phone THE WHOLE TIME he was walking the store, and even behind the tech counter, turns out hes one of the staples MANAGER/SUPERVISOR. Now that isnt professional at all.

Ed
Review №41

Quick and fast clerk help me and I was gone

Ba
Review №42

I brought a new motherboard to get put into my old pc which had a dead motherboard they didnt even get to it, its only a hour - hour and a half very disapointed

Jo
Review №43

Friendly staff. Always a clean and well organized store.

He
Review №44

They got some stuff that comes in handy and they are usually over priced. They need more PC stuff and the employees need more knowledge of computers.

An
Review №45

Staples in general is the most terribly managed store Ive ever been to!The employees are rude and not very helpful. What ever happened to customer service???I tried calling to speak to a rep today about a problem and was hung up on four times.I heard the person pick up the receiver then drop it to hang up!I finally called the copy department and asked to speak to the manager.She didnt seem to be concerned that an employee was picking up the ringing phone and dropping it back into the cradle, which leads me to believe this is common practice.No thank you - Ill take my business elsewhere or do it online.

Ka
Review №46

Nice and friendly people, lots of different supplies

Ma
Review №47

Very nice & helpful employees!

Ki
Review №48

Price gouge. I got a price quote online and it didnt match what I was charged in person. I asked what theyd charge to cut my invitations in the printing section and they told me itd be $2 per cut. No thank you

La
Review №49

Staff is friendly and very helpful

fi
Review №50

Bad service 👇

Ja
Review №51

Was looking for a shedder I saw on the online site.

Be
Review №52

Salesperson couldnt tell why difference on price on ink packages

ka
Review №53

Everytime I go to the printing center they are backed up because something is broken. There is rarely staff to help with the self serve printers that are constantly jamming up as well.

Ka
Review №54

There always there to help when you need it I went in today and couldnt find what I was looking for so I asked a young man and he took me straight to it and carried it to the cash register and carried it to my car

Jo
Review №55

Simplicity and great staff.

Ka
Review №56

Chad was very helpful

Pe
Review №57

Its a one stop shop I can always count on faxes to get therr

Sa
Review №58

I went in to get pictures printed there computers with down the guy was ignoring me he was just like didnt even care

Jo
Review №59

Awesome, fast and professional!!

sy
Review №60

Very curtious

An
Review №61

The best place

Ja
Review №62

All the office gear you could want.

Mi
Review №63

Found what I needed

Ri
Review №64

You walk in, walk out. Very friendly staff. Find what I need every time!

St
Review №65

Crystal was a dynamite helper

Na
Review №66

Complete school and office supplies

e
Review №67

Very bad my experience with some employees even with the driver on duty

Po
Review №68

Excellent

Information
67 Photos
68 Comments
4 Rating
  • Address:510 N 11th Ave, Hanford, CA 93230, United States
  • Site:https://stores.staples.com/ca/hanford/510-n-11th-ave?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 559-585-7270
Schools near me:
queen emma ballet
hope sullivan
parkside elementary atlanta ga
Categories
  • School supply store
  • Computer store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • Office supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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