This review is for both the Marriott and Renaissance location. Personally, I think the Marriott pool area is more aesthetically pleasing but both pool areas are very nice. You just have to find the location that is closest to you but both are relatively close to each other.Great Schools! Swim instructors seems to enjoy their jobs which is important. There is someone always onsite at the pool to answer all of your questions. This company is very flexible. They are always willing to work with customers to meet our individual needs and to work around our schedules. Their forms of communication are through the parent portal, email, text messaging and telephone. My suggestions for improvement is for them to have a formal meeting with all new families to address policy issues such as payment schedules and deadlines, procedures for adding and dropping classes and makeups. I also think it would be beneficial to have a very simple skills chart on the parent portal indicating which skills the student has mastered and which skills still need to be acquired. Such a chart would help parents and substitute instructors to better understand which specific skills, within the entire skill set, the student needs to master to get to the next level class. I would highly recommend British Swim Renaissance and Marriott to anyone.

I have been so impressed with the way Niki runs her franchise. An issue came up and Niki handled my concerns with professionalism. Her staff is top notch, kind and knowledgeable. I highly recommend themThe progress in my daughters swimming ability is fun to watch. Great job guys!

We love our British Swim School swim lessons! We started with our little guy when he was 5 months old. In just 2 months, we can already see his skills in the water strengthening. We highly recommend this program and starting at an early age!

My two boys are 6&4 and absolutely love these lessons. It’s the 4th different swim lesson I’ve tried and the first one they’ve been excited about. My boys went from being a little uneasy in water to swimming the length of the pool! The instructors are great! I would recommend this to anyone looking to get their kids into lessons.

I cant recommend BSS enough! When my kids (3 and 6 years old) first started they refused to lay their heads back to get their ears in the water. Now, six months later my 3 year old is very comfortable in the water and continues to work on water safety and survival skills. My 6 year old is swimming laps! Everytime we go swimming as a family, everyone is always so surprised how well they swim. All the instructors are so patient, friendly and provide an environment where the kids feel safe. Mr. Andrew gets to know each students abilities and helps them grow at each lesson. He is always so encouraging and fun that my kids always look forward to their lessons. The deck attendents, especially Miranda, are very helpful when needing to reschedule a make up class.

We have our three year old daughter in swimming. Prior to joining this program she jad no swim experience. And struggled with learning some new motor skills. Sense doing the swim courses she now is not quite so clumbsy. The instructors and staff are very passionate, and professional. I highly recommend these guys. Wish I could have had such a Good team to teach me when I was younger. So happy my wife found these guys and hit us involved.

Merideth is the BEST and my little guy took to her quickly. British Swim School has been a blessing :)