Carson Adams Is great to work with and very professional. He treats everyone like family. I recommend FotoFly to everyone I know. They dont Dissapoint.
Sally did an excellent job with our photos. She was very professional and great with he kids. I definitely recommend.
Emma did a great job getting our boys to smile big! Well get some great pictures from this experience!
They always do fantastic work. Sometimes I think we wont really get any good photos because small children dont always cooperate, but I am always pleasantly surprised by the beautiful moments they capture. Amanda Shupe did a spectacular job with 3 kids under 3 years of age and we were even a little late!
My family had Sally has the photographer and she did an amazing job! My kids took to her instantly and she took the time to get them smile. She took us to a variety of areas and made sure we were feeling heard and getting what we wanted.
Our photographer was very sweet and patient. My 2 year old was not in the mood and grumpy. She took her time with him, it was really sweet.
I have always loved my photos from Fotofly, but so much makes up whether or not youd refer a company, and that includes customer service. This last trip had an issue in which I thought Id booked at a different location than I actually had because of the address on the confirmation email sent to me and ended up in Lehi instead of downtown minutes before our scheduled time. They were open to my feedback about the confirmation process and understood how it was confusing and took ownership of the situation even though I am the one that misunderstood the location. They were kind and apologetic, making the extra hour commute forgivable. The photographer was wonderful with my kids and captured wonderful photos. Overall highly pleased with them and the experience.
I cannot say enough good things about FotoFly and FotoFlySanta! I got both my kids 3 and 1 year photos done this year with them-and they turned out fantastic! I always look forward to doing the Santa photos as well. I love getting these photos back every year, and this year is no exception. Kaity was our photographer yesterday, and she was so wonderful with my kids and was able to capture some incredible shots of my sweet babies, and the turn around is so quick! I JUST LOVE THEM ALL!
Awesome photographers that are trained to get the best out of children and the prices are great and you get full rights to your photos.
My photos turned out so great
This is our 4th year doing FotoFly Santa Experience. I love how they are good and quick with young kids. When we first started they were around $35 per session, but over the few years they have gone up nearly $10, which isnt my favorite part. My favorite location was last year in downtown Salt Lake City, in this quaint little house they rented. It was so warm, homey, and cozy. I was sad when I found out that they were back in Lehi as I was hoping to have them done at that location again this year. Over all, we have enjoyed having them do our Christmas pictures. This has been the best solution since our oldest is so scared of Santa. Having her daddy be Santa has really helped.
Sally was amazing. My sisters and I brought all of our little ones in for some cousin pictures a couple weeks ago. I started hanging the pictures today and they still take my breath away. We couldn’t have been more impressed with how she handled all of them and got us these darling pictures.
Absolutely the best people to work with for family or children pictures! Dont have enough kind words for the owners and the way they run their business
We absolutely LOVE Fotofly! We’ve been coming to them for Santa Sessions for years and are about to book our first family session as well! All the photographers really take the time to listen to what you want and always deliver fantastic pictures! They are wonderful with kids and really understand how to interact and engage them so they stay happy and smiling! I’d recommend Fotofly and Fotofly Santa over and over again! :)
This year was the best Fotofly Santa experience weve had in 5 years! We had the pictures taken at Thanksgiving Point, and it the most stress free its ever been! The settings were all beautiful as well!They really were able to take the time to work with our 4 crazy kiddos, and we got some AMAZING shots! Brooke did an excellent job of photographing my wild son, his 2 cousins, and my 8 year old sister, despite the chaos they all seem to carry around with them.We are so so grateful for the chance we had to get these beautiful pictures!Not to mention, we had our appointment at 10:15 and had the pictures edited and back to us by 12:30.
Fotofly does it all and does it fantastically! Every photographer I have had makes my family feel at ease. My daughter’s newborn photos turned out beautifully and the Santa sessions are amazing! The fact that I can dress as Santa to ease my children is perfection. ❤️
Number doesnt even work
I have been getting Santa pics from Fotofly since they started it 8 years ago. Back when it was only $25 a session. It is a tradition. Some years it has been the only professional photo I get of my kids. The photographers do a great job & do whatever it takes to make children smile & get a good shot. They also get creative with different poses & are patient & kind. This year Kenny was our photographer & he was fabulous. I try to schedule my appointment during times when it isnt busy for a more relaxed atmosphere. I always love my photos.
This was my second time using fotofly. The first time was for my daughters first birthday. This time was the Santa photo shoot. Im not sure what has happened with their customer service, but I am more than disappointed! The photo shoot went great. Our photographer was so sweet and did a great job with my daughter. I was told Id have my photos within 24 hours. Her pictures were taken Friday, 11/16 at 12:40. Its now Wednesday 11/21 and still no pictures. I emailed Fotofly Monday, called and left a voicemail Tuesday, emailed again Tuesday, called again today. No one answers their phone, and obviously doesnt return emails. IF they make this right Ill update my review, but for now if I could give zero stars for customer service I would!
This was our daughters second Christmas so we knew there was a chance she would be weary of Santa. Its such a clever idea and our pictures turned out great! We received them faster than expected and I honestly am having a hard time choosing just one to send to everyone. So happy and would come back again.
We used this company 2 years in a row. This year year we had an issue with our session but once alerted to the issue Kenny took care of us. We appreciate commitment to making sure we were happy. Would recommend them. The back drops are great and quality is there.
If Im going to pay $125 plus tip (which I think is terrible of Fotofly to only pay their photographers by tip) I would hope that my pictures are up to standard. I took my almost one year old there for 1st birthday photos. I thought the photographer took a ton of photos and my baby was being super easy and photogenic. When i received the photos, the editing was awful. The pictures are so bright, his face looks washed out. I only received 55 photos some were duplicates of the same picture, but in black and white. Why would you send me a the same picture in color and black and white? There were a few pictures I thought would have made the cut, but i didnt see them in there. Honestly. Not worth how much they charge.
They are truly great with kids, they can get any kid to smile and cooperate. Pictures were returned to us super fast and they looked amazing. Great experience all around.
FotoFly is the ONLY place I get my kids pictures taken! Their Santa Pics are ALWAYS amazing! We have done Santa Pics for 7 years and they have ALWAYS been absolutely perfect! Even now that the kiddos are getting bigger, they adjust the poses for the older kids. We had Sally do our pics this year and we LOVED them!
Love, love, love Fotofly!! We take birthday and santa pics every year and the photographers are always very professional and great with the kids! To top things off finished and edited pics have always been received before the day is over. Our go-to for affordable family pics.
We had a great experience with our Santa pictures! Brooke was great to work with! She engaged my kids, and talked with me about ideas for the different poses. The staff was friendly and flexible! Thank you!
I absolutely love Fotofly. We just finished our Fotofly Santa session at Thanksgiving point and it never disappoints. The staff is friendly, fun and efficient and in under 10 minutes I had some great Santa pictures with my son. Weve been using Fotofly for years and are always happy with the results.
Just got done with Fotofly Santa and had such a great experience. So glad they opened up their Thanksgiving Point location again. Our photographer Kaity was great and really listened to me and captured the pictures that I wanted! Cant wait for next year!
We love Fotofly. Everyone is professional, kind and make sure to get great pictures. We have used Fotofly Santa for 5 years and will continue to do so. We are now planning a family session too. Thank you Fotofly Santa for allowing our children to not be scared of Santa, thus getting awesome pictures.
Sally was AMAZING! Made us feel so at ease and helped us get some awesome shots! We’ll definitely be back!
They were so nice! Kaity was the sweetest & captured great photos! Thanksgiving Point I thought was a great location. This was my 1st year doing them and will continue every year. :)
Owner is not trustworthy. After requesting work they denied even requesting it and did their best to weasel out of their obligation. Beware of vindictive and dishonest practices!
By for the EASIEST photo session with 4 kids! We were in and out in 15 min. Our photographer Kenny was incredibly good with kids! He kept them happy and entertained the whole time.
We have done Santa Fotofly for 6 years! It’s a great family tradition that we all look forward to. Sally did a great job finding different creative poses for us this year. We will keep coming back!!!!
We went and got Santa photos at thanksgiving point and it was the best experience. I have 3 year old twins so we are only able to keep their attention for a short amount of time. The photographer Kaity was great with them. She moved quickly and didn’t give them any time to be bored or loose interest. These Santa photos are becoming a Christmas tradition in ugly sweaters this is the 3rd year we’ve done it.
We love Fotofly Santa! We have done it every year since my oldest was a baby. They make visiting Santa fun and exciting! They even have a real Santa there to use in your pictures or just for the kids to visit! No more mall lines!
The photographers at Foto Fly are so amazing with kids. My shy little boy even interacts and smiles for them. The pictures turn out great and you get them very quickly. We do Santa pictures every year and will keep coming back! You get to dress as Santa so timid young ones are not scarred. Five star all the way! 📸
Great experience at Fotofly! The photographer was so cute with my little girl. She did a great job making my not so happy girl look happy in the pictures.
We did Santa pictures with Brooke @Fotofly at Thanksgiving Point! She was a wonderful photographer! She was so personable with our 4 girls and took her time to make sure she got the best pictures! They said it could take 24-48 hours to receive our pictures and we had the link within an hour!Great staff!Friendly Santa that was on site!Cant beat the price!2nd year using them and we will definitely be back!
I gotta say that I loved our photographer we got this year. KAITY! She’s the best!!! My two year old was having a melt down during pictures but she was very patient and understanding. I wish we get her every single year.
Loved my pictures and especially like that I own the digital images.
We did the Santa pictures, and our photographer was Kaity. She was so cute! And helpful with what would look good and what wouldn’t, and so patient with my wiggly 15 month old son! I am so excited to see the pictures, and I highly recommend it to anyone who wants cute Christmas pictures forever!
This was our first time using FotoFly, and we look forward to using them in the future. We had Santa photos taken of our 5 week old baby and they turned out amazingly! Kaity was our fun photographer. The 10 minute session was perfect. I appreciate that a family member can dress up as Santa for the photos, as well.
This week was my first time using Fotofly and I did the Santa session for my daughter’s first Christmas. It was such a positive experience. Parents can dress as Santa so your child isn’t scared and you don’t get pictures of your child crying! The photo sessions were really close together so I was worried it would feel chaotic and that we would have to wait a long time. That wasn’t the case at all, it was really well organized. The photographers all seemed great with the kids and did some creative poses. I would definitely go back in the future.
I had my first experience with Fotofly a few days ago. They were FANTASTIC! So efficient and thourough at the same time. We got checked in, got beautiful photos and checked out all within 30 min. This was perfect for my 18 month old. They were great with her, they even got her to smile and hold still. Fotofly is magical. I got my pictures within 48 hours and i can share them on Facebook!
We have done Santa photos here for the last 3 years. They do an excellent job and we’ve got quite a few different poses. Our photographer was Kaity this year—she was patient and very kind and got great shots!
We love Fotofly and have been going there for years! We have always been pleased with our pictures and love the price and photographers. I have young children, and they have always gotten smiles from them.
I’ve had family photos and have Santa photos yearly. I’m always happy with the finished product! A great value and great memories!
Great photographer! Kaity took amazing pictures. Only reason for a 4 is that we had an appointment at 1, arrived early and didnt have pictures taken until 1:40.
My wife and I have used Fotofly twice now and the pictures from both sessions are by far the pictures we have of our kids and ourselves! They are great with kids and it is quick getting lots of quality pics. Just be sure to book plenty in advance!
We have had a great experience with foto fly and their newborn photo package. Kenny did a great job and we love our photos
So happy with how my photos have turned out every time we use fotofly! This year’s Santa photos were much less chaotic and I think it was cause of the different location.Our photographer was Kaity and she was fantastic with my kids. Look forward to getting more pictures done in the future!Definitely recommend Fotofly!
Weve been coming to fotofly for 4 years now for the Santa pictures! This year was the best experience so far! Even with the confusion on thier side with my appointment they made it right, they got us in and we had an amazing session! We went to Thanksgiving point this year. Kenny was our photographer! He was awesome with our daughter! Our daughter is very shy but he made her comfortable. We got the cutest pictures! We will keep coming back!
Ive used Fotofly multiple times for Family Pictures, Newborn Pictures, Santa Pictures, Dance Team Pictures and Ive loved the results every single time but one - nobodys perfect, but these guys are pretty darn close. Brooke was our photographer tonight and I loved her calm, happy professional demeanor - she did a great job.
We love Fotofly for photos with Santa, this was our second year and we will definitely be back. My daughter was super cranky and they still managed to get some great pictures.
We really like the Foto Fly Santa sessions. This year didnt turn out quite as good as last year, but theyre so, so much better than mall pictures with Santa. I wish we could have booked the photographer that we had last year.
I have been going to fotofly since my daughter was 2 weeks old. She is four now almost 5. I love coming here. Its always a great experience!
We love Fotofly! We’ve done Santa pics each year for about 7 yrs now and we are so impressed with the fact that each year they have different ideas and Santa is seriously awesome and always making my kids laugh. We live in South Jordan but do not mind at all going to the Kaysville location, as they have better availability for our schedules. We worked with Maytlin on Saturday and she had our kids laughing and took amazing pics of my kids! She actually got great poses of our 5 yr old(actually smiling) that only makes funny faces at the camera. They have a customer for life!
At first everything seemed to be going well. We did a lot of poses with our toddler and seemed to be getting some cute shots.But when we received the photos, we only got about a dozen of them. We inquired about this and Fotofly replied that the other photos were out of focus or otherwise didnt turn out.Isnt that what digital SLR cameras are for, so that the photographer can check and make sure the photos are turning out during the shoot? Weve done quite a few photo shoots with other photographers in the last 5 years and havent had them tell us after the shoot that only 15-20% of the photos turned out.We did Fotofly for Santa photos just 2 months prior and they turned out great. Im not sure what happened this time, but it was disappointing.
2018 Foto Fly Santa experience was great. The staff made it easy to get checked in and dressed. Kaity was the photographer and she was really awesome to work with. She made sure to ask what were our preference and did her best.
We went to Kaysville for our newborn pictures. The pictures came out okay at best. We felt rushed and the photographer seemed inexperienced, based on the end results. She did not do any of her own poses. We ran out of time and barely got in a picture with the three of us. I would understand if our kid wasnt cooperating, or if I had elaborate poses or outfits, but neither were the case. I asked if we could extend the time and pay for it, and she said no, which would be fine, but she was late to get started and we still ended on time. My mom had even flown in from Florida and I desperately wanted a photo with her and the baby, but... sorry! Times up!!! It was frustrating, because you cant re-do newborn pictures. Pretty disappointed, to say the least. I waited a month to write this review because I was very frustrated when it happened, but post-pregnancy hormones were crazy and wasnt sure if that played a role in my frustration. Looking at the pictures again, it wasnt hormones, I am still upset and disappointed.Editing to update that it has been 3 weeks, and we never received a phone call.
This was our third Santa session with Fotofly. We love that they have these, weve had friends do it too and when we had our son I knew this would be a yearly tradition. Having dad dress as santa is great memories.This year, my boy is 2 and a butthead all morning before the photos. Katie was our photographer and she was awesome, getting him to giggle and giving him cookies.
Kaity was great photographing my daughter. She was really friendly and got smiles out of my really shy daughter. I can’t wait to see the pictures! Would highly recommend her!**Recieved my photos, editing was pretty horrible, very upset **
Weve done the santa photos for a couple of years, but this year the location at Thanksgiving point was better and bigger than before. Our photographer Kait, was super nice and made my kids feel at ease and enjoy their session. Received my pictures faster than expected and they look great!!! Will be coming back for regular pictures for sure
Thanks for creating wonderful memories. Love the whole experience. You are all amazing!
Katie was an amazing photographer and was able to direct and capture our boys personality. Well definitely be using Fotofly next Christmas season.
Our photographer was sweet and friendly, but I was very disappointed in how our pictures turned out. Poses were extremely awkward (you could tell the photographer was struggling with ways to pose us) and you could literally see a man driving in his truck in one of our pictures. I’ve emailed and called several times and continue to get a voicemail with no return call. Horrible customer service! Sadly, would not recommend and will never use them again.
We always have such a positive experience doing Santa photos each year. It has become a treasured family tradition!
This is my 3 year using foto fly for Santa picture!! And each year they never surprise me!! Everyone is so pleasant to work with and get the best shots !!
This is our third time with fotofly and we absolutely love it! Our photographer Brooke was so great and patient with our little two year old and made sure I was happy with the pictures!:) can’t wait to go back next year!:)
We get our Santa photos done through fotofly every year. The photographers are very friendly and professional, the Photos are amazing quality, and the experience is fun. We will continue to go every year.
Kaity was great with our little 5 month old baby! So organized and the process was a breeze!
Weve had our kids pictures taken with fotofly for the past three years now. They do such a great job and I dont feel rushed at all. Even though my daughter was crying half of the time, our photographer, Kaity, did such a great job with her and was very patient. We will definitely be going back to them.
FotoFly Santa does not disappoint. This is our third year and we will be back! Kaity was patient and fun with my 4 year old!
Kaity did a great job. She listened to my wants and she was great with my kids! I love fotofly Santa I do it every year with my kids!
We loved doing the Santa session, the staff was great, very friendly, and our pictures came out fantastic! Our photographer Kaity did a great job my son loved her.
Had Santa pictures done again this year. The wait time was significantly less and we were able to get pictures done quickly. Maytlin did a great job but still seemed to be a bit rushed since we were waiting on the real santa for pictures.
Very friendly, and the photographer was very patient with my toddler! We love doing the Santa photos! Thank you!!
For the last 3 years we have gotten our daughters Christmas pictures taken at fotofly. They are always so nice and patient with my daughter and I love that you can have a family member dress as Santa so that your kids aren’t scared and you get a good picture. This year however was better than the rest, Kaity was our photographer and she did so good. She made the experience so fun for my daughter! Thanks fotofly, see you again next year!!
Love Fotofly for amazing Christmas photos. Such a great price and wonderful experience!
This is the 3rd year my family has gone and done Santa photos. Kaily was amazing with my crazy kids. Thanks Fotofly
They are amazing every time I go
We just had cousin pictures taken with 18 kids. And the photographer Kenney did a great job.
They did a great job on our family photos. I didnt know there were so many good backdrops in the area of the studio.
We did the Fotofly Santa pics in Lehi- Kaity was our photographer. I was VERY impressed with the set up, backdrops, props, and honestly the whole idea behind it (allowing parents to be Santa). Kaity was great! She interacted with our baby and was very patient, which means she was able to capture some great smiles. I would definitely recommend them to anyone needing Christmas pics of their kids.
We have been customers for over 8 years and love the photographers. We did our SantaFly pictures with Kaity this year and she was great!
I’ve always been a fan of fotofly for our Christmas pictures for the kids but this year was great! The location was a lot bigger so it felt less crowded and We didn’t feel rushed. Thank Fotofly!!
We have been using fotofly since my son was born 5yrs ago. They have made capturing beautiful photos of my family a possibility every year. They are my favorite. We have used them for Santa for the last 2rs and have beautiful christmas cards at a great price. Thanks photofly.
6 th year in a row doing Santa pics with Foto Fly and they never disappoint! Quick, easy, creative and affordable!
I cannot say enough about my experience at the Kaysville Fotofly. Sally, our photog, was superb with the kiddos and was very open and receptive to my suggestions. (For ex...I know photographers try to get the kiddos to talk and smile by being silly and fun. My kids (8,5) just get confused, when I told her, she was warm and just asked the kids to smile...sure enough, great pics!!!) I have had multiple sessions here, both Santa, and regular family pics, and always enjoy the relaxed, professional, high quality product they provide. Thx fotofly! We will be back.
Love fotofly! Been going for 7 years now. We just did santa pics for the 7th time, kaity did them this year and was awesome!
We were referred by a friend to go to FotoFly for our two month olds Santa pictures. It was such a great experience the studio was so welcoming and the staff were so sweet. Our photographer Maytlin did an amazing job and was so patient with my infant. My husband was at ease dressing up as Santa for the photos but once we recieved them he said “it was the best experience we could’ve ask for” needless to say we will make this a family tradition every year.
Not too impressed with this location. Even less impressed with the pictures. We have loved doing this every year but we felt extremely rushed and it shows in the pictures that were sent to us. I understand it is only 10 mins however, those ten minutes to us are more important than throwing us in and out in less than the 10 mins we paid for. Maybe it was just the location, Kaysville has always been great to us.
Yesterday I took my little family of three to the dinosaur museum, where FotoFly was taking santa pictures. We walked in and immidiately were welcomed and checked in. My appointment was at 3:30 pm. From checking in to checking out it was no more then 20 minutes. (I didnt time it, it was probably less.) Our photographer was Kaity she tried really hard to get my 8 month old to smile. She played with him and was really silly and fun. I loved working with her. She made it really easy for me to just smile and trust that she was going to get amazing shots. I received my photos the same night. They were more then I could imagine. Im in love with them. I would most definitely be using FotoFly again! Thank you for creating a fun stress free no lines experiance for santa pictures!
I’ve used fotofly exclusively for the last five years with more than 20 different sessions. I contacted them in September 2018 that some of my links to my photo galleries were no longer working. I never received a reply. In November there was a mass communication that they were updating their links on December 1st. I contacted them again to let them know I was missing galleries which they sent over. On 12/1 I received an email that my gallery link had been updated and I noticed some were still missing. Again I contacted them and on 12/14 they sent me a new gallery link. However they failed to mention that the galleries they were sending me were only available for five days. Thousands of dollars have been spent here and now I no longer have access to any of my photos. The responses from them is that they are not a storage place for pictures. Maybe going forward they should indicate how long a gallery will be available. I will no longer be using fotofly. I am just deeply saddened by these recent events. All of those memories just gone.
Edited to a 1 star: the pictures were terrible. Im disappointed I chose fotofly for my childs first Christmas. Dangit.Pictures with Santa: everyone was stressed. It was crowded and people were bumping in to each other all over the place. No one took the time to explain what was going on, and at many times, they told me to go see so-and-so expecting me to know who they were talking about. In the end it was too stressful.Ill update when I get the pictures back* They dont tell you this going in, but they do parking validation, so dont park in the street. Use the underground parking next door.
Super easy to do and friendly staff. Brooke our photographer did a great job trying to work with our 1-year old (no easy feat) and 4-year old. Wish they would bring back their SLC location for Santa photos next year though. Only issue was that we did not really enjoy having to drive down to Lehi. We went to the SLC location last year and loved the convenience. Not sure why they decided not to make the SLC location available for Santa photos this year.
- Address:55 Exchange Pl, Salt Lake City, UT 84111, United States
- Phone:+1 801-893-0050
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