*Edited 11/2020: The director that was mentioned below no longer works for this location. The new director (and assistant director) are truly trying to make improvements. Since they took over, I have had not one issue so I have adjusted my rating from a 3 to a 5 :)Original post: The teachers, most of them, are seriously wonderful! There’s really only one I have expressed concern about due to my child constantly coming home in soiled diapers and diaper rash. Management, however, is not so helpful. It takes multiple attempts to solve an issue because the director will promise to get back with you but rarely ever does. You have to follow up with her multiple times for a resolution. For example, there’s an issue with our online billing right now that we inquired about almost 2-weeks ago (we have followed up with once) and we still don’t have answers. Don’t get me wrong, she’s kind as can be, but she over-promises and under-delivers. Their phone lines and internet routinely go down and have been doing so since we started. There has been poor communication and excuse after excuse from management since my children started here almost one-year ago. I keep thinking that things will get better but now with Covid-19 I’m beginning to wonder if they’ll ever get organized. By “they” I mean leadership because again, almost all the teachers are fantastic and go above and beyond for these kiddos! This facility was previously a Rainbow Child Care location and was purchased by Kindercare in 2019.

Very nice clean bright child care, great teachers. Especially Amber C. And Krista! And all of them there! Thanks for taking a very good care of our son!

When I went for a tour for my baby as soon as me and my children enter my daughter said mommy its like unicorns and rainbows in here the energy and atmosphere was very inviting very very clean kids were enjoying themselves parents walking in and out picking up kids seemed very pleased the director had a waiting list and she was also very kind Im patient and want my newborn to be able to have the opportunity to go to the daycare I can say I was very very pleased with my tour and felt welcomed

Excellent Staff and Directors to work with