Took my guitar here for set up, electronics repair, and other things. Got the guitar back in amazing time (less than a week), and for an amazing price. 10/10 will go back. They may be a smaller outlet than a big box store, but its well worth it. LOVE THIS PLACE!!!

Nice staff. Great work on my guitar.

They told me and my friend that we were in the wrong store!! How rude! 😾

Timely, friendly, and above all knowledgeable!

Came here with a friend right at the start of Covid. The staff were so friendly and helpful. It was a very pleasant experience.Best music store in the Glendale/Phoenix area.Go here over Guitar Center EVERY TIME

Just moved into town and I thought I just had an issue with a tuning peg on my 65 Gibson Hummingbird. I was wrong They quickly pointed out a few minor issues with the neck and fingerboard and were able to fix it quicker then expected. I’m overwhelmingly pleased with how they were able to fix up my tuning peg, and were able to bring my guitar up to 10/10 condition without having to change any pieces on the guitar. My guitar now feels and plays better then I could have expected. Very glad I wondered upon this shop. Won’t be going anywhere else, that’s for damn sure

A small mom and pop music store surrounded by the chain stores (GC and Sam Ash) offering guitars amps and drums plus accessories. Their specialty is their selection of quality Taylor guitars and was the first store to bring the Taylor line to PHX. Clint is a seasoned, very knowledgeable owner who takes the time to gift expert advice. After 2 visits I became a customer today and cant recommend them highly enough. Its rare these days to find stores like this that go the extra mile and are not bound to corporate dictates and thus provide fair pricing and generous trade in values. Spread the word!

This place is Awsome,its not huge! but has a little of everything! and amazing prices and great Customer Service Knowledgable proffesional and Very helpful. Real Glad i Came across this place and they have a soundprooof jam room and separate rooms for different accessories. was verty pleased and recomend this place to anyone who is looking for quality service and price on what they are looking for

We have been renting a Cello from Boogie music for 3 years and couldnt be more please with the service we have had. Their policy on rent to own is fantastic! Another child just started with the trumpet so I dug mine out of the garage and brought it in for a tune up. We agreed on a price, and it was sent off. It took about a week and when it came back several things that were not discussed at first had happened to repair my trumpet. A new price was never even mentioned and the original price was honored. I am so impressed with Boogie Music!!!

Got the mandolin I was looking for at a fair price.

Good place limited selection

First time going to the store and was honestly excited to buy a ukelele and as I walked in me and my friends were rudely approached by a lady who practically shoved us out the door and told us we needed a mask and only one person at a time even though she herself was not wearing one. As I exited I informed her that there was no sigh on the door stating any of this and it would be a good idea to place one up. I walked to my car got my mask and walked back to the store to find it locked I stood outside for a few minutes and was disappointed to not even have an employee tell me to please wait for further assistance. Horrible customer service I totally get whats going on and Im happy to wear my mask but please plan your reopening better.

This is a fantastic independent music store. The customer service I received here was just top notch. The deal I received on my purchase was beyond my expectations. I would recommend anyone stop by here whenever making an instrument or accessory purchase. Cant recommend enough!

Forget all the big chain stores, this is a GREAT small music store that goes the extra mile..... excellent store

Great honest people. Awesome service. Will buy all my kids music instruments from them

This place is wonderful great local business! We really need to be supporting each other right now in these uncertain times. They are always so lovely when my partner and I come here, my partner his name is Noah, he has been a drummer for the past 18 years and is now wanting to try guitar. Noah went into the store all nervous unsure about what he wanted, worried about spending too much money and also unfortunately a little bit frustrated frustrated because he just wanted a guitar to play, he only ever gets holidays off, it was Easter,bwe had been to three other guitar stores that day, he was losing his mind just a wee bit and this wonderfully kind employee was patient he really tried to answer noahss questions, hear Noahs concerns. For me the Hallmark of a good business is to bestow the confidence you have in yourself in your product into your customers, Noah came out of the store with this beautiful guitar and the confidence that he made the right choice for his situation and he would not have been able to do that without the help of the patient staff here at Boogie Music. Forever grateful for you guys💚💚

They will not sell you small pieces for bass instruments (i.e. springs,valve corks, or other small parts) instead they insist on bringing the instrument to their repair shop (not really expensive to do either) but if you are a person like me who needs their instrument on the daily it would be more time efficient to just buy the piece and fix it my self.

Nice folks here at Boogie Music. One of the Valleys oldest local shops. I found Clint very easy to work with. Frank his tech seemed like a cool guy too. A good selection of a little bit of everything. Very fair to deal with. Would recommend.

I got my first drum set from Boogie 20 years ago. Theyve been in business a long time! They have competitive pricing and a pretty good selection of great. I would suggest Boogie music over one of the larger chain music stores because of their competitive pricing, in-depth knowledge of their products, and quality customer server.

My son took drum and is doing well in HS band and enjoying his skill. Now my youngest is learning piano. Would recommend.

Great small business with lots of patienceWe went in to look at violins for our son. We were unsure if we should rent or buy, what brand to go with, if it was even worth it. The y were patient and took the time to explain everything to us. He even let our 5 yr old play a ukulele. We will be back for sure!

Great service. Knowledgeable staff

Highly recommend this store to all of my family and friends. I bought a guitar for my son. The salesman (tech) tuned it up and played it like a rock star. This place is extremely customer friendly and I would totally hang out there in my free time if that wouldnt be kind of creepy. :)

Friendly and very accommodating!

Knowledgeable staff was able to provide information and parts to fix my guitar that the other 2 big box guitar stores were not. In the future I will be shopping Boogie first!

Excellent, All of my questions were answered without any problems. Found what I was looking for and there was absolutely NO attempt at any kind of upsale like I am accustom to at Guitar Center. Store is organized very well, nothing is hidden and I found what I was looking for just by panning the store from the front door.

Great service! Theyve been serving the west valley for a long time. Love that they have lesson space in the back.

We frequently visit Boogie Music. We’ve used them to repair a few different instruments for our family, and rent an instrument as well. I’ve also purchased a few instruments and books as well. They’re always very helpful and accommodating. Multiple times have fixed things for free. Provided a free new case for my daughters rented cello-even though it was my daughter’s fault that the zipper broke. All the staff is very knowledgeable about a lot of instruments. We’ve always had good experiences.

(The Grinch that stole music.)I feel like Boogie Music is a great little music store, if you can avoid the owner. (Based on about 20 visits over 2 years and ballpark $1300 spent.) My impression is that the owner is overworked, doesnt delegate enough, and runs on small margins that keep him stressed out and always a few seconds away from snapping on someone. Dont get me wrong, he is a salesmen to the core, if your intent is to buy something off the wall, ask no questions about it, not negotiate on price, and get out of the store, you will have a fantastic time. If you should disagree with or not value the store owners opinion on an issue, you get to meet the other guy, who just makes you want to never shop there again, but you have to, because you already signed your kid up for lessons. To hear him speak to his staff/instructors when he thinks your not around or not paying attention is one of the most uncomfortable feelings you can feel in a store. Some of the instruments have a warranty, but the owner comes as is. Caveat Emptor

They have a nice selection for a small place. Fair prices too!

1st time shopping in this store. I was given a very good price on the guitar without the need to haggle, he just offered it. Went in with wife and two small kids and they took great care of us - friendly and helpful the entire time, even though they were obviously busy with plenty of customers. Due to the service and value I will shop here again.

I agree with Reynas post. I received similar treatment when searching for a trombone for my son. The owner was condescending and rude. It felt like he did not want our business. I asked to see the instruments he had available for sale. His response was that the instruments were well into the thousands and that he recommended a rental. We asked to see the rentals and said he only had one to choose from. I asked if we could pull the trombone out of the case and he said absolutely not. He said we had to sign the contract before we could handle the instrument. I dont understand how we would be expected to buy an instrument without even touching it. I thanked the man for his time and left. I would not recommend this place to anyone!

The person at the store followed me around the store the entire time and was super critical on how I played the guitars (which was not abusive or disrespectful). Made me not feel welcome or wanted. I would buy from anywhere else. Wish this was not true, I love little music stores.

Wow just left with my first banjo! Ive never played a string instrument so felt nervous to be shopping for one. The guy was very friendly, helpful, no judgement what so ever!!! So happy I took a chance and came here after being disappointed at guitar center. Looking forward to learning how to play!

I brought my custom strat to trouble shoot a weird issue with the wiring and get a set up/strings. not only did they do great work, but it was almost half of what I was expecting to pay! I live an hour away, but I will continue to bring my guitars to get worked on anytime I have an issue. good work, no B.S., and good guys working behind the counter. had a decent selection of instruments too, it was very cool to sit and play some vintage gear before I left! I definitely recommend this place.

I just bought a violin, and called them up to see if they could help me tune it. Everyone there was so friendly and taught me how to tune my violin it was awesome!! Thank you So much!

I have been renting a flute from Boogie music for my daughter for 3 years now. DONT believe the 100% return on all rental fees towards purchase of a new instrument! There are loopholes for them. Not 100% of the fee you pay a month is the rental fee, roughly 2/3 is. They also only will give you this credit if you are purchasing a higher end instrument. I will have to rent a flute from them for 8 years to pay for the 1000 dollar flute they will give me the credit on. They have a much cheaper flute on their websight, but say it is not American made and that one will not count towards the credit.While they do have repair facilities and will fix anything broken, they have not done any maintenance or cleaning on this flute in 3 years and when asked if they would, I was told bring it in and they will check it out, but no maintenance is needed.This flute has been fine for her in grade school, but I will need to pay for it almost all the way through high school to get the trade in they will do. Just be careful make sure your child wants to play an instrument forever before getting into the contract if you want to be able to get any trade in credit.

Great people great service very informative

Came in with a guitar I wanted to sell. The manager was very helpful. Sold what I had and took home a new Taylor. Couldnt be happier.

I am SOO glad I went to Boogie Music! With my very first interaction, they earned my business for life.This year is my daughters first year in band. They day she found out the instrument options, she came home and told me that she wanted to play the sax. When I pressed about any others, she was adamant. Saxophone. Period. Her school held an instrument rental night with a local instrument store. The gentleman told me the sax rental would be $40/mo & on top of that would be about 4 bucks in taxes and 8 dollars for insurance. I nearly choked. Im a single Mom and renting an instrument at all is a HUGE dent to my budget - let alone $52.00 a month! When I asked about the Clarinet, he told me it would be about 30 (tax & insurance included) but when I looked at my daughter she looked crushed at just the thought. Plus, this being the first time she is really excited and adamant about anything, I didnt want to crush her enthusiasm. So we stepped outside to call around.Boogie Music was my third call after finding everyone else the same price or higher. A very friendly woman answered and told me their price was 35-40 out the door, but they only had 1 or 2 left, closed at 7pm & it was 6:15. We rushed over, arriving at 6:45p to find the store packed. There must have been 9 families in there with just 3 people scrambling to help everyone before they closed. As I waited, I immediately observed how calm and friendly the staff were to every person there, adult and child alike, even though they were extremely busy. After a reasonable wait, the owner greeted us & when I told him what instrument we needed he remorsefully told me they only had the 39.95 Alto Sax left. That being the total including tax & insurance, I gladly agreed to the Sax in the higher price range. He gave me the application and politely and quickly told me how to complete it before dashing off to help another customer. A few moments after I completed the application, a woman came to help me finish up. She went over the cost, terms & length of contract. Showed us the instrument then processed the payment. Once all the business was concluded, I asked her if she would mind briefly going over with me & my daughter how best to handle & care for the instrument. I explained that while the teacher will likely do so, I wanted her to go over it with us together so were all on the same page to ensure the Sax is cared for and handled properly at home. I expected her to be irritated because the store had cleared out except for one other family and they had even locked the door. But - she didnt bat an eye or heave a sigh. She happily gave us a quick tutorial, answered our questions & even gave me tips on things I may want to consider getting at a later date. As we headed out, she thanked us for our patience and apologized for our having to wait so long. I glanced at the time on my phone and to my surprise it was only 7:10.The way the staff treated us even at the end of their long and obviously busy day was spectacular. With all the people that were in there, to get us taken care of in less than 30 minutes was magical. And I didnt at any point feel rushed, unimportant or an inconvenience. Our experience was quite the opposite - we felt welcomed, appreciated and well cared for. And to top it all off there was no attitude, frustrated looks or crabby faces. All the staff were smiling. To say I was impressed is an understatement!Thanks Boogie Music for being so fabulous to this nervous first time band mom. I will recommend you at every opportunity because Im eternally grateful and relieved that we found you!

I just want to give smaller independent shops my business but selection is rather limited here. When I inquired about an item, they actually looked it up on the Sam Ash website and advised they can order it but 1) Id have to wait until they do their next order, 2) it would cost more than at Sam Ash, Guitar Center, and Amazon and 3) Id have to pay for shipping. Seriously, if thats the way you can give me something you dont have youve just GOT to know thats a crappy deal for me. Just tell me to buy it elsewhere and that you hope you can help me with something else. They cant seriously expect me to find that even remotely okay can they?

I purchased a lightly used Maton TE808 Acoustic guitar from Boogie Music at a very fair price.Frank, the salesman was very helpful and friendly.I also talked a lot and dealt with the owner, Cliff. I saw a lot of other Google reviews on here giving Cliff some harsh criticism. I found Cliff to be straight to the point, honest, and firm. I guess by being that way, he is not some peoples cup of tea. However, I respect how hard it is to run a brick and mortar music shop these days with all the online competition. Cliff doesnt beat around the bush. He tells it like it is, is very direct, fair, and firm. I can dig that.I also dealt with Brent, the repair tech. Really nice guy and very helpful.I had an issue with the pickup on the acoustic guitar I purchased, and after talking with cliff, I brought it back to get looked at. Cliff made it clear that the labor would be covered, but if parts needed to be replaced, thats my responsibility. I agreed as that is fair.It took Brent all of 5-10 mins fixing the simple issue: a simple screw was loose, creating a break in connectivity.5 Stars for Boogie Music all around!!! I still love the guitar and am glad I stopped in!!!

Hey really know what their doing and my instrument sounds so much healthier and open.

I have been working with Boogie Music/Drum Alley for 6 years now. They have tremendous support for musicians and educators in the Valley who have reasonable expectations of prices and services. They have in many cases gone out of their way to help me get the job done for my program. They will special order anything you ask for. Their rental instruments are in good repair and tend to be better then I can afford to provide students when compared to school instruments. Their luthier (string repair technician) completely rebuilt one of my orchestra basses to better than its previous playing condition. I highly recommend this shop for anyone.

Very helpful and knowledgeable. Great prices. We like supporting local neighborhood stores whenever possible.

Great store with hard to find gear ...got a sweet single speaker cab for a sweet price..worth the drive from Tempe...

I am appalled by the awful customer service provided by the very owner of this establishment. I felt discriminated against and disrespected. Though I entered with a cheerful attitude and a desire to rent an instrument, the owner was rude, condescending, and did not seem interested in doing business with us. As an educated woman and a musician of many years, I could not fathom why an owner of a small business, who understands the significance of connecting with the community, would engage with customers in this fashion. We remained calm and intended to proceed with the transaction. Unfortunately, the owner continued to present obstacles, leading us to finally leave empty handed. Thus, I do not recommend this music store to anyone in the area.

These folks repaired my Taylor 614CE after it was damaged in a pretty bad fall. There were nicks and cracks in several places, and a hole was punched in the cutaway that looked irreparable. The work they did was first-rate. I couldnt have asked for better, and their price was very reasonable for that amount of damage. I cant recommend them more highly.

Knowledgeable of Taylor Guitars and has repaired several of mine at reasonable prices.

Was treated very rudely by the owner. Went there to try to sell them a guitar and he looked at my guitar and very rudely in my opinion said he wasnt interested at all then I continue to look around the store for a little bit with some friends. I saw a stand up bass which I wanted to play in the Jazz way there was no sign or anything mentioning that this was not theirs and that this was someones that was there for repair. I started to play on it after moving it from where it was and the owner came back and said something to the effect of thats not ours man thats here for repair or something else similar. He did not at all say excuse me but thats not our instrument can you please put it back in like a nice calm manner he said it in a way that I took very rudely and that youve been my friends which was 3 agreed was very rude. On top of that I feel like although the store is kind of cool because it does have some older vintage instruments from the early 20th century I just personally think that I Wont Go Back unless that is my only option. Not everyone probably gets rude customer service but I definitely did.

I took guitar lessons here fokr years and fhe staff is very friendly and professional. I am welcomed in every time when entering and giving great customer service.

Worst music store in Phoenix! Old man that works there has a bad attitude and lies about guitar prices! Definitely not going back there ever again!

The only reason I go to Boogie Music is for the absolutely wonderful work the Luthier, Brent does on my guitars at a very reasonable price. He gets 5 stars!!! Also the instructors are very good, at least I can say that for the guitar instructors. Now the reason for the rating. They have poor selection and fairly high prices. As far as guitars go, they only stock Taylor guitars (which are very good). Go try them there and find a better price on line. They do have some electrics, but mostly used or consignment. Now, the number one reason for the poor review is the owner. I give him a rating of ONE! To say this man is unpleasant, is being generous. He doesnt want to answer or makes you wait for the simplest of question. He cant handle more the one thing at a time. He will not let you see or talk to the other staff in the shop. Just today I picked up a couple of guitars I had work done on. The luthier was out. I said OK and paid for the work and took my guitars. I got home check them over and all was perfect. I wanted to call the shop and thank Brent personally for the fine work. The owner answered the phone and I asked to speak to Brent. He said, hes to busy and we are taking all calls for him. Didnt ask if I could leave a number and have him call me back. No pleasantries of any kind and would not let me speak with him, period! No other options where given to me. I have been going there because of the luthier for over two years now. I stopped going for months because I didnt want to run into to the owner. So my suggestion is, if you want great work done on your guitar and can avoid the owner, go. Otherwise find somewhere else. All the other staff is quite pleasant. Unfortunately I will have to find another place to go. Im not willing to deal with that kind of altitude and service from this person.

Frank is great, he helped me get the gear I needed, when I needed it and was super helpful. Would go anywhere else!

Great service better prices. Will definitely return

This is one of the few Mom & Pop music stores left. Being from Michigan and Ohio, it reminds me of the music stores I frequented as a child!

These guys are great! not only did the tech set up my guitar, he went through all the electonics, polished and clean my insturment and gave me knowlage on how to set it up my self. plus, he was waaaay cheaper than guitar center!!! customer service was awsome, no pure presure sales or pushing the house brand on me. very knowlageable. frank is a great guy (front desk) and brent the guitar tech is bar non the best in az. dont spend ur money anywhere else. if you want a zero ego, down to business knowlageable staff and friendly... this is it! thanks again guys!!!

These people are really friendly and helpful.

Large variety for smaller family owned store

Great gear, great attitude, great atmosphere = great shows!!! Turn it up....man!!! Cause your shop ROCKS!!!!!!

Rude and condescending.

IDIOTS