This place is poorly run. Instructors frequently leave or changed so there is no continuity. Front desk staff are unprofessional and UNORGANIZED. Once they misplaced my sons Sat-T-Swim folder and I had to wait for an hour before they could find it. My sons were happy with the instructors and enjoyed their swim lessons at Saf-T-Swim. On Sunday, I took my sons for their swimming lessons and found out that their session had expired last week. When I registered for the initial session I was told I would be notified as their sessions were about to end and would be informed to sign up for the next one. This did not happen. The front desk staff lied about calling me and I was being accused of having missed their call.Instead of helping, they were more focused on blaming me ..

My kids have been taking swimming lessons since they are 6 months of age with Carlson. He is great! My kids loved him. Now, after the reopening my youngest son is the only one swimming, he is now almost 3 and he is swimming with Michelle and he really like her and enjoys his lessons. She is very sweet, kind and professional. I definitely recommend Saf-t- swim in fact I have already done it with my friends and people around me. Also, everyone at the desk is so nice and they are always with a smile (even under the mask you can see it) and ready to answer all questions I might have. The place is always very clean.

I like the place, the staffs team are very polite, nice, patients and very good with my daughter.the only downside its to crowded in the water to many people.

We have been very happy with the Levittown Saf-T-Swim location. From the people who help us at the front desk to the instructors that my two sons get, everyone is helpful. Our 6 year old is blowing us away with what he is learning there and our 2.5 year actually enjoys the water now, which is huge! They are so excited to go every week, we are so happy that they are up and running. We have also been pleased with their COVID protocol. I have recommended them to friends before and will continue to do so.

Very Nice staff! very organized

Love this swim school. Chelsea and Kim are gems

Awesome as ever. They are very organized with their social distancing rules. I am glad my child is back. 5 stars for this location. Corporate should be very proud!

They’re doing a great job. The key is to get the best instructor because they have a lot of staff turnover.

So clean, staff is polite and wonderful safety precautions in place.

This is where I bring my Son for swimming lessons, they have a good staff.

My daughter has learned and progressed here, I can’t say enough good things about this place, truly a wonderful experience for myself and my family.

Staffed mostly by high school or college aged kids. surprisingly, the 4 different instructors weve worked with so far seem to be nice and attentive. The facilities are clean and there is a spacious parents viewing area.

Not worth the money. They kept changing instructors on us every week. My child is young and it was already overwhelming for her so this was not appreciated. The pool is full of other instructors and kids doing their lessons sometimes bumping into each other. We did have one great instructor at the end but I really didnt get my moneys worth. I find it to not be individualized. Maybe mommy and me group class would be better.

Its great here. They take their time and teach the kids to swim and be safe. Definitely worth the time and money.

I am torn between good instuctors and bad management at saf-t-swim Levittown. Once you have an assigned instructor things generally go well. However, during transition periods (i.e. instucinstuctor sick, or change in instuctor because of instructor schedule) the simplest information is lost. So the instuctor covering or taking over will not know the level of their student. Not even the front desk will know what level each swimmer is at, and they have access to a computer at the front desk. I put that lack of communication on the management, because its a constant problem. Even when management is advise of the issue, they admit its an ongoing problem. Also, recently, the pool has been cloudy, lack of maintenance, when the front desk is advise, they pretend its normal. The instruction is good, so once we see the issues get fixed, Ill gladly update my rating.

Family member hosted a party there for her daughter. The staff was extremely friendly and helpful. There was plenty of space provided, and plenty of precaution was taken for the kids.

Instructors frequently leave and so there is no continuity. Clearing level 10 also does not mean much here as the pool is shallow and kids dont lose their fear of depth. Staff is really bad. I would not recommend this location as it is over priced as well, unless you really get the buy one session get one free offer which they run once in a while.

Very nice staffs and instructor... my son has fun as well as learning how to swim

Not bad as long as you get a good instructor. One in particular (E***y) seems to be distracted much which is nerve racking if your child can’t swim yet. Parents can be inconsiderate by holding changing rooms. Other than that, not bad.

So far not liking the communication and follow up by the staff but the male instructor was very attentive.The rating is strictly about communication.

My son goes there and he likes Taylor and Leila, very good instructors, personalized swimming lessons... I like the one in Levittown very much, is clean and big pool enough for them.

Sucks . The coach r all too young . some of them r not reliable . Always cancel class n switch coach to teach my son, makes level up very slow. So unprofessional. Im so disappointed to this swim school.

My son took lessons with Joey. Joey was awesome and my son really enjoyed it!

Good staff and clean place. My child has been here till Level 5 and she enjoys it.

KEEP CHANGING INSTRUCTORS.NO PROPER COMMUNICATION.KIDS WILL CONTINUE WORKING ON SAME LEVEL UNSLESS YOU FOLLOW UP.NO PROPER DOCUMENTATION OF TAKING PAYMENTS.IF decided to stop YOUR SESSION YOU ARE ON THEIR MERCAY FOR LEFT of make up class.

I was talking to the manager there to schedule my sons next session. He is not paying attention and often talk to other ppl in the hall and Im just standing there and waiting. My sons current instructor also does not pay attention to my son like Half the time. Sometimes he would be waiting on the side for her to talk to other instructors.sometimes he would be swimming and she would be talking and paying attention to him and found out hes behind. Most of the time even though she holds him to swim on his back for example she would be talking and looking elsewhere. Tried to find another instructor but their schedule is so hard to find one always saying there is no one available or the time is odd. We had 2 other subs before and they were also chit chatting most of the time. The 3 good ones I like one no longer teachers and the other two have no time available. Scheduling a good is instructor is so hard here.

Here for a party; in that regard..a bit too structured and needs more frills.

My 7 year old daughter loves the instruction and is now able to swim after only 8 lessons!

Fantastic staff! Always friendly. Instructors are all very patient even when my child was screaming her head off the first few times. The staff assured me it would get better and it really did. Megan went from being scared and uncomfortable to laughing and confident in the water. We were also in couraged to try classes with different instructors when we had to do a make up, now Megan will swim with anyone when her instructor jacob is out. Great place its like a big family!!

My daughter loves it here. Very good staff. Very spacious.

I inquired about swimming lesson for my child. Very unorganized. I dont know, and Im not sure were the answers I got. We felt like they were rushing us off. I live here in Levittown and it sad to have a local place like this.

Nice pool. Clean! Very friendly and helpful staff.

Love this place. My kids have been attending for over a year!

Good instructors and front desk prefer this one over the Bellmore location

My kids are learning with nice instructors

Great place, my kids love it

Very clean and attentive staff.

Staff are great with kids, facility is clean.

Great swim center

Great instructors, spacious and clean facility

Biggest rip off signed up for 6 weeks of lessons and changed day from Friday night to Tuesday night and then they changed the time and only gave us 4 lessons would not recommend this place to anyone they have a bunch of uncertified teenagers giving lessons with at least 20 kids in the pool at the same time.

Nice place, professional staff, clean

Good place for a party

Awesome place

Not so friendly staff

Clean

The teacher was very patient with my son, I loved the attention.

Excellent teachers I recommend it