Fantastic service. Please please please give them your business.they assisted me with a neck adjustment and the price was more than reasonable and I had to buy something because they were so responsive. Great place.

We looked around a little and when I mentioned to my friend that I should get some picks, the friendly guy in there said we can take one or two free ones. Its the little things like that that make you feel like coming back. I have plans to be in the area so Ill definitely see if I can make time in my schedule to stop in and maybe get a mandolin for my brother or a ukulele for myself.

Overall nice store first time we were in the store it must have been a manager or owner who helped us - very helpful we knew we would be backHowever, when we were in today theemployee let us know in actions and words that he didnt have time for us - if he treats all your customers this way you will lose business

Best music shop in the area hands down. I’ve bought, sold, and traded quite a few guitars, amps, pedals, etc. and have also window shopped and made small purchases here in the past couple years and have always received genuine service and fair prices The manager, John, is extremely nice and honest. My most recent purchases have been a Jackson RR and an Epiphone SG and I couldn’t be happier with them.

A friend suggested this music store while I was in the area... I was met by the manager, John, who could have sold me a new nut but after his quick evaluation we tweaked the neck action and voila- good as new. I found an honest man so I looked around and purchased new strings and a looper that I was shopping around for at Sweetwater et al thinking only about savings... but sometimes in the rush to save a buck we forget about that personal touch so because of the trust & friendly service I found my new music store while I am in Charlottesville ... thanks John ~

Upon walking in I received immediate attention. Very helpful and attentive individuals, and i know just based on the warmth from when I walked in that everything else they offer is top tier. Thanks Chet and staff for a wonderful interaction! Truly made my day a better one.

These guys have always been very honest and very helpful. Ive never actually spent more than $10 at a time there, and they have still talked to me about my guitars and helped me figure out what I need to do when one of them is messed up. They never try to up-sell, which makes a big difference IMO.

Great selection for a smaller shop. Plenty of Fender guitars and amps. The guy working there that day was very friendly and super helpful.

For such a small store, they have a wonderful selection of guitars! incredibly friendly and knowledgeable staff, made me feel very welcome.

I bought my first guitar at Stacys in 1972 ( a Martin D-18 and they were on the downtown mall then) so you can say they have stood the test of time and still carry quality instruments! Its is a great small shop and I have bought guitars, basses, amps, and much more there over the years. They have experienced musicians on staff who listen and know how to help you. Its the music shop I go to first.....and often!

Great! I was looking to buy a guitar and the shop assistant - I think his name was John - was very helpful and friendly. I came away with a new guitar and very happy.

Best music shop in Cville! Fair and honest. Great customer service and great products too!

Scotty and John did a great job on my Stratocaster. They set it up perfectly for slide, replaced the saddles, and cleaned it out. It plays great now. Many thanks for their professionalism.

Great customer service; very knowledgeable and helpful when curious about trading and selling guitars.

Strings and other accessories are over priced they have a small selection of gear but carry a nice assortment of acoustics and mandolins.

They sold a tambourine to my granny and it broke after a month so she went to get a replacement and one of the associate held the door open for her to leave an yelled at her.